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When was the last time you called your client not trying to sell anything?

When was the last time you called your client not trying to sell anything?

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Most of us tend to trigger client conversations based on revenue trends and sales activities.

How many hunters and farmers will react when their account decreases or increase? If their partner churns?

In today's podcast, we will focus on six crucial internal alerts to focus on the customer journey:

  • Live date anniversary

  • No activity

  • Milestones

  • Renewal date

  • Last interaction

  • New users

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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.