In this episode of The Property Management Podcast, I’m diving into one of my absolute favourite game-changers–automation. If you’ve ever felt buried under repetitive admin, chasing rent arrears, or trying to stay on top of maintenance requests and lease dates, this episode is for you. Unpack how automating those time-consuming tasks can transform your business, save your sanity, and give you back your most valuable asset–time.

We talk through real-life examples and practical ways to start small, without the tech overwhelm. From automating rent arrears follow-up and maintenance workflows to streamlining leasing communication and document management, you’ll walk away with actionable ideas to create more ease in your daily operations. Plus, we cover some of the best software options out there to get you started without blowing the budget.

If you're ready to ditch the chaos, boost your team's productivity, and finally focus on the parts of your business that light you up, this episode is a must-listen. Tune in, take notes, and let’s get your systems working for you. Don’t forget to share your biggest takeaway with me on socials–I’d love to hear what you’re automating first!

"What if I told you that you could automate these key tasks to free up your time and focus on what really matters?" - Kylie Walker

We explore:

• Importance of automation in property management
• Benefits of automating tasks to save time and reduce stress
• Key areas to automate: rent arrears follow-up, maintenance workflows, lease milestones, leasing communication, and document management
• Strategies for tracking daily tasks and identifying time-consuming activities
• Recommendations for property management software with automation features
• Combining automation with personal communication for tenant relations
• Setting up automated reminders for critical lease dates and maintenance follow-ups
• Streamlining leasing communication through automated responses and updates
• Reducing human error in document management with automation tools
• Gradual implementation of automation to avoid overwhelm and ensure steady progress

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Kylie’s Resources

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

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