What do you do when your employees hate your customers?
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What do you do when your employees hate your customers?
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About this listen
This month Al and Rebekah explore the dynamics behind the phenomenon of employees hating your customers. What's up with that and what do you do about it? Spoiler alert, it has everything to do with your team's sense of psychological safety, and your practices as leader of the organization. Check it out and send us your thoughts at: www.arleadership.org or email us: al@arleadership.org.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.