
What Patients Want vs. What They Need: Who Decides?
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About this listen
EPISODE NOTES
- The concept of information asymmetry between patients and providers
- Why clinical expertise isn’t enough without emotional intelligence
- How health literacy and “teach-back” transform patient outcomes
- Why the guide, not the hero, plays the most important role in patient care
- How healthcare can marry evidence-based decisions with patient values
- When too many options become overwhelming—and how to simplify decision-making
- Building systems of collaboration instead of clinical control
- Tools for aligning patient needs with long-term outcomes
- A model for care where understanding is as important as intervention
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.