Jeff Mosley shares his 28-year journey as a Chick-fil-A operator, revealing how his path from ministry to marketplace leadership created a culture of care that transforms lives far beyond the restaurant industry.

• Transitioning from 15 years in ministry to finding purpose in business through Chick-fil-A
• Starting at a low-volume mall location and not writing a profit check for three years
• Managing teams of 100-120 employees across two locations with remarkably low turnover
• Creating benefits beyond paychecks: college tuition programs, financial literacy, and personal development
• Viewing fellow operators as partners rather than competitors through an abundance mindset
• Navigating COVID challenges with innovation while experiencing 28% business growth
• Learning from Truett Cathy's legacy and principles that built Chick-fil-A into America's third-largest restaurant company
• Empowering team members and fostering alignment with purpose as key leadership strategies
• Developing youth through mentorship and helping them find their calling
• Building leadership pipelines that have launched seven team members into becoming operators

"I tell you what, I can do it alone, but why would I want to? There's just something so powerful about engaging with others... When we're aligned as a market, my goodness, there's nothing we can't do together."