Unpacking the Consequences of Interacting with AI at Work with Pok Man Tang
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Unpacking the Consequences of Interacting with AI at Work with Pok Man Tang
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About this listen
What happens when humans spend hours of their workday engaged with artificial intelligence – rather than other people – to help them do their jobs? Well, there’s good news and bad news.
That’s according to my guest today, Pok Man Tang, an assistant professor at the Terry College of Business at the University of Georgia.
In a paper he co-authored, he learned there is the potential for positive and negative consequences when people spend their days working with AI-based systems.
The results of this research should make executives think critically before deploying AI assistants to their workforce. And managers should consider how they might amplify and encourage the positive effects and be transparent about the negative ones.
No person is an island: Unpacking the work and after-work consequences of interacting with artificial intelligence.
Thanks for listening! If you have feedback or any questions, contact me at aebusam@gmail.com.
Music by Eggy Toast