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Trust or Competence - Which is More Important?

Trust or Competence - Which is More Important?

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To transform into "Trusted Advisors" with our customers we must be both "trustworthy" and "competent", but which is more important? Listen to this episode to find out.

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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.