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Have you been in the same sales territory for so long that you think you know everything? This week on "The Selling Podcast," Mike and Scott (and Bob A. Ganoosh, the technical guy) tackle a critical issue for seasoned reps: how to maintain genuine curiosity when calling on the same accounts for years. They argue that assuming you have all the answers is a fatal mistake that kills deals.

They break down three essential, actionable strategies to refresh your mindset, deepen your customer relationships, and keep your pipeline flowing:

1. Approach Every Meeting Like It's Your First: Forget what you think you know. Go in with humility and genuine curiosity, asking open-ended questions (the power questions like "how" and "why") to get to the root of your customer's current situation. Scott shares a humorous story about his standardized first date approach to highlight controlling the "controllables" while maintaining focus on the person.
2. Keep Learning Outside Your Lane: To connect with a broader range of customers, you need more than just deep product knowledge. Mike and Scott advocate for expanding your interests outside your industry (like welding or pet grooming) to gain crossover knowledge and depth. The rule: The more you understand their reality, the better you can serve it.
3. Reflect After Every Call (Deconstruct the Meeting): Don't let your brain forget crucial details! Take two minutes immediately after every meeting to deconstruct the conversation. Ask yourself: What did I learn? What do I still not know? and most critically, What should I ask the customer next time? This reflection process forces planning, provides continuity for the customer, and helps build evidence of success.

Tune in to discover how injecting genuine curiosity can revitalize your sales approach and transform long-term client relationships.

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Scott Schlofman
Mike Williams - Cell 801-635-7773

#sales #podcast #customerfirst #relationships #success #pipeline #funnel #sales success #selling #salescoach

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Do you ever sabotage your own sales momentum before you even pick up the phone? This week on "The Selling Podcast," Mike and Scott tackle the pervasive enemy of every sales rep: self-doubt. They argue that doubt (the "D" in FUD) isn't just a tactic you use on competitors; it's a "terrible disease" that kills momentum and plagues even the most experienced sellers, often showing up as the feeling of "I'm not good enough."

Mike and Scott break down the mental game of sales and provide four foundational strategies to replace uncertainty with unwavering confidence (not arrogance!).

1. Build Confidence Through Clarity: Stop worrying about the outcome and start by simply clarifying your objectives for the day or the call. A clear, simple plan removes ambiguity and eliminates doubt.
2. Replace Doubt with Evidence of Prior Success: Fight the negative internal monologue by focusing on minor accomplishments—even as simple as getting out of bed. The key is finding something that worked and building on it. Don't be afraid to pull from past successes to give yourself and the customer evidence that their decision is sound.
3. Don't Chase Metrics—Coach the Process: Escape the "chasing the quota" trap, which leads to doubt and burnout. Instead, focus on the artfulness and process of sales—the fundamental blocking and tackling you can control. Results, they argue, will follow the process, not the quota.
4. Lead with Certainty (Not Arrogance): Mike defines confidence as "knowing that I can do it," and arrogance as "saying I can do it better than you." Learn to internalize the certainty that you have an objective and a valuable solution, using techniques like the "make your bed" speech philosophy to set a positive precedent for the day.

Tune in to learn how to conquer the "what ifs" and ensure your mindset is your strongest sales asset.

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Scott Schlofman
Mike Williams - Cell 801-635-7773

#sales #podcast #customerfirst #relationships #success #pipeline #funnel #sales success #selling #salescoach

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The only constant in sales is change, but what happens when the change is your entire career landscape? This week on "The Selling Podcast," Mike and Scott welcome back strategic expert Jim Hanlon to tackle the crucial topic of "Life After ______"—the transition following a career move, whether you quit or were let go.

Jim shares candid insights into the emotional and strategic challenges of moving on from a company. He stresses that while moving is hard, having clarity is essential. We discuss the critical importance of knowing exactly what you want to do next and having a clear reason why you are leaving your current role, even if the decision wasn't yours.

Jim provides actionable advice on recognizing and utilizing your transferrable skills. Since all business boils down to dealing with people, your success in sales, leadership, and relationship management makes you incredibly adaptable. The key, he argues, is to focus on what you can change and always keep your energy directed toward people and opportunity.

Tune in for an empowering conversation that will give you the confidence and focus to strategically navigate any career transition and ensure your next chapter is your best one.

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Scott Schlofman
Mike Williams - Cell 801-635-7773

#sales #podcast #customerfirst #relationships #success #pipeline #funnel #sales success #selling #salescoach