In episode 7 of our ‘Rise of the COO’ podcast, we look at how the COO role is rapidly evolving from operational manager to strategic orchestrator, helping to shape the future of the firm.

Our guest, Tom Amies-Cull, Global COO at Kinesso, draws on his rich experience leading global teams through transformation and innovation, and shares his insights into building connected, agile organizations and navigating the integration of AI in the workplace. From breaking down silos in matrixed environments to maintaining human connection in a digital world, this episode offers a thoughtful look at how COOs are shaping the future of work, fostering collaboration, and becoming key architects of both business strategy and culture.

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In episode 6, we explore how COOs can unlock value through effective external partnerships. The conversation highlights the importance of company’s having a clear sense of their identity — third-party providers strategically to stay focused on what matters most. We unpack the key ingredients of successful partnerships: aligning on objectives and outcomes, involving partners in co-creating solutions, and rewarding innovation. At the same time, we examine common pitfalls: from unrealistic expectations to a lack of transparency and agree on the need for mutual accountability. From navigating regulatory demands to embracing AI, this episode delves into the balancing act COOs must perform: transformation vs. risk, speed vs. stability, and personal discipline vs. professional ambition.

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In episode 5 of our ‘The Rise of the COO podcast’, we delve into the pivotal role COOs play in championing diversity, equity, and inclusion (DEI) within their organisations, From shaping inclusive cultures to embedding equity into operational models, this conversation explores how leaders can make DEI an integral part of their strategy.

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