The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions cover art

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

By: Restaurant Technology Guys Podcast sponsored by Custom Business Solutions
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About this listen

Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com

Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus years later and Jeremy is COO for CBS, in charge of the implementation of technology systems for CBS customers. It’s fair to say that Jeremy is very much in touch with the challenges and issues facing restaurant operators in the area of technology systems. Outside of CBS, Jeremy and his wife Michelle are the busy parents of two boys and two girls. The family’s youngest son was adopted from Uganda. Four kids, youth sports, church and many other activities mean non-stop action at the Julian household. Jeremy is a big fan of baseball and soccer. When not cheering on the kids in sports Jeremy enjoys cooking and watching Food Network.

2026 Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions Economics
Episodes
  • Revolutionizing Restaurant Orders with AI: Reducing Abandoned Carts

    Revolutionizing Restaurant Orders with AI: Reducing Abandoned Carts
    Mar 23 2026

    In this episode of the Restaurant Technology Guys podcast, Jeremy Julian interviews Steven Klein, co-founder of a tech company focused on solving challenges in the restaurant industry. They discuss the importance of enhancing customer experience through AI, the challenges of abandoned carts in online ordering, and the transition from third-party to first-party orders. Steven shares insights on how AI can help understand customer intent and streamline the ordering process, ultimately improving sales and customer loyalty. The conversation also touches on case studies of successful implementations and the future direction of restaurant technology.

    00:00 Introduction to Restaurant Technology and Guest Background
    01:48 Identifying Challenges in Restaurant Ordering Systems
    05:30 The Role of AI in Enhancing Customer Experience
    11:09 Understanding Customer Intent and Order Customization
    17:07 The Importance of First-Party Orders and Customer Loyalty
    22:57 Case Studies and Success Stories in Restaurant Tech
    28:32 Future Directions and Engagement Opportunities
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    34 mins
  • The Power of Digital Signage in Modern Business

    The Power of Digital Signage in Modern Business
    Mar 16 2026

    00:00 Introduction to Atmosphere TV and Its Mission
    03:29 Content Strategy and Audience Engagement
    06:25 The Evolution of Atmosphere's Offerings
    09:22 The Role of Digital Signage in Business
    12:15 Live Sports and Real-Time Content
    14:59 Advertising and Driving Customer Behavior
    17:36 Installation and User Experience
    21:38 The Impact of AI on Advertising
    24:06 Conclusion and How to Get Started with Atmosphere TV
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    32 mins
  • Community and Custard: The Rita's Expansion

    Community and Custard: The Rita's Expansion
    Mar 13 2026

    00:00 Introduction to Rita's and Lawrence's Background
    02:54 The Unique Offerings of Rita's
    05:35 Signature Flavors and Product Quality
    08:50 Innovative Location Strategies for Growth
    11:23 Franchisee Success and Sales Growth
    14:24 Supply Chain and Product Consistency
    17:12 Community Engagement and Marketing Strategies
    20:21 Year-Round Appeal of Rita's
    23:03 Franchise Opportunities and Incentives
    26:18 Conclusion and Future Growth Plans
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    34 mins
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