Bringing Community Together: First Responders, Flag Football, and Family Fun at Delaware County’s Biggest Event

Welcome to the very first episode of The Rescue Room, presented by SERVPRO of Delaware, OH and Nissan North Columbus! I’m your host, Hattie Hawks, and I couldn’t be more excited to kick off this journey with you. This podcast is all about real stories, real challenges, and genuine support for our community’s everyday heroes—our first responders.

In this debut episode, I’m joined by some incredible guests from Nissan North, SERVPRO of Delaware, Ohio, and KidsLinked. Together, we talk about what it truly means to stand behind our frontline workers. We share personal connections, discuss the power of community, and talk about the difference it makes when we all pitch in.

You’ll hear stories close to my heart—like how we helped send a local student to college with a scholarship, raised thousands for first responders, and built Delaware County’s biggest family-centered event. And yes, we sprinkle in some friendly firehouse rivalry and a lot of laughter along the way!

For me, it’s all about celebrating resilience, connection, and the way we all show up for each other. If you’re looking for inspiration, ideas on how to support our heroes, or just a feel-good reminder of the good in our world, you’re in the right place. I can’t wait for you to listen—and maybe, join us at the next big community event.

Moments

00:00 Supporting First Responders' Families

05:39 Supporting First Responders' Wellness

08:49 Event Marketing and KidsLink Origins

09:54 Free Fun-Packed Family Events

13:41 First Responder Rivalry Entertainment

19:05 Pumpkins, Costumes, Candy, Characters

20:05 "Magic Shows & Family Fun"

23:39 "Golden Axe Charity Competition"

28:22 Community, UFC Champion, First Responders

Presented by SERVPRO of Delaware, OH

We are always here to serve our community. Of course, we are available during disasters and emergencies, but we are also very involved in the community. Some of the places you will see us serving are at our local Chamber of Commerce, First Friday, the Red Cross, Source Point, the Delaware County Board of Realtors, and much more.

Follow us on Facebook!

Presented by Nissan North

The Nissan North Team in Columbus Can't Wait to Hear from You!

Our top priority is caring for our customers, so we're always open to hearing your feedback, questions, and comments. Please do not hesitate to contact us immediately with any questions, comments, or inquiries you may have regarding the Nissan North family.

Follow us on Facebook!

Copyright 2025 SERVPRO of Delaware, Ohio

Resilient Bodies, Resilient Minds: Navigating Health, Recovery, and Service

We dig into what it means to be a rescue for someone else—because at some point, we all need one.

I’m Hattie Hawks, your host, and I’m so glad to have you here. Presented by SERVPRO of Delaware, Ohio and Nissan North Columbus, this episode is all about honest conversations, celebrating resilience, and exploring how our community comes together when it matters most.

In today’s episode, I sit down with former UFC fighter Matt Brown, who shares his incredible journey from a small-town upbringing and addiction to making it to the top ranks in professional fighting. Matt opens up about how he rebuilt his body and mind, the power of self-love, and why his mission now is to support others—especially first responders—through his martial arts gym and holistic health approach.

We’re also joined by Sarah, who bravely shares her own story of overcoming obesity and reinventing her health with medical advancements like peptides and hormone therapy. She gives great insight into why these treatments are so important for our first responders and anyone struggling to thrive.

Amira from Custom Fundraising Solutions joins us to talk about her innovative mattress fundraiser, helping schools and those in need get better sleep—and a better start in life. And Becky, a dedicated social worker, shares ground-level stories about the realities faced by people who’ve lost their homes, explaining just how powerful community support can be.

This episode is close to my heart, because we cover so much—from mental health and physical healing, to the ways local businesses and individuals create safety nets for our most vulnerable neighbors. These are stories of true resilience, informed by personal experience, and fueled by the desire to lift each other up.

Moments

00:00 Community Support and Collaboration

04:32 Resilient Athlete's Remarkable Health

07:24 "Test Levels and Aging Concerns"

10:18 Chosen Suffering Builds Resilience

13:58 Retrain Mind for Positivity

18:14 Hormone Therapy for First Responders

21:37 Affordable Wellness Through Trusted Solutions

23:40 "Struggles of Obesity"

28:47 Community Support Through Fundraising

29:54 "Giving Back After House Fire"

34:04 Amira's Impact on Unhoused Support

37:04 "Honoring Community Frontline Workers"

Presented by SERVPRO of Delaware, OH

We are always here to serve our community. Of course, we are available during disasters and emergencies, but we are also very involved in the community. Some of the places you will see us serving are at our local Chamber of Commerce, First Friday, the Red Cross, Source Point, the Delaware County Board of Realtors, and much more.

Follow us on Facebook!

Presented by Nissan North

The Nissan North Team in Columbus Can't Wait to Hear from You!

Our top priority is caring for our customers, so we're always open to hearing your feedback, questions, and comments. Please do not hesitate to contact us immediately with any questions, comments, or inquiries you may have regarding the Nissan North family.

Follow us on Facebook!

Copyright 2025 SERVPRO of Delaware, Ohio

If you love a good underdog story, want to hear how we fire up the spirit of giving (and competition), or just want a glimpse behind the firefighter curtain, you’re in the right place.

Welcome back to The Rescue Room! I’m Hattie Hawks, and in this episode, I sit down with Shay and Hadley from the Orange Township Fire Department for a conversation that’s as spirited as it is insightful. We talk about the unique camaraderie and fierce competition that fuel first responders—not just on emergency calls, but also on the flag football field during our upcoming charity tournament.

You’ll hear my firsthand take on the playful rivalries, the relentless trash talk, and why that “alpha” energy is such a hallmark of firehouse life. Shay and Hadley share what drew them to this demanding career, what keeps them passionate, and how much their department feels like family. We swap stories about last year’s tournament—crazy games, a few battle scars, and lots of laughs—and preview everything coming up at this year’s event: from the on-field action to kid-friendly Halloween fun, Buckeye appearances, and all the ways we’re rallying the community together.

Moments

00:00 First Responders Flag Football Fundraiser

03:46 Work Bond Feels Like Family

07:44 Football, Fun, and Friendship

12:05 "Orange Jerseys by Nissan"

14:53 "5K Race with Buckeyes"

18:55 Aggressive Beach Football Tackle

21:10 Community Fun Event October 20

23:25 Finding Fulfillment in Work

Presented by SERVPRO of Delaware, OH

We are always here to serve our community. Of course, we are available during disasters and emergencies, but we are also very involved in the community. Some of the places you will see us serving are at our local Chamber of Commerce, First Friday, the Red Cross, Source Point, the Delaware County Board of Realtors, and much more.

Follow us on Facebook!

Presented by Nissan North

The Nissan North Team in Columbus Can't Wait to Hear from You!

Our top priority is caring for our customers, so we're always open to hearing your feedback, questions, and comments. Please do not hesitate to contact us immediately with any questions, comments, or inquiries you may have regarding the Nissan North family.

Follow us on Facebook!

Copyright 2025 SERVPRO of Delaware, Ohio

Don't miss this heartfelt conversation and discover how one coach’s selfless decision is inspiring hope and healing all across Olentangy.

Welcome to The Rescue Room—I’m Hattie Hawks, and today’s episode is one you won’t want to miss. I recently sat down with Olentangy High School football coach Wade Bartholomew, and his story truly touched me. Wade opened up about his decision to donate a kidney to our athletic secretary, Lisa, after only knowing her for less than two years.

We talked through how his selfless upbringing inspired him, the surprisingly smooth and supportive medical journey, and the profound ripple effect that his gift has had—not just for Lisa, but for his own family, our school community, and Wade’s life as a coach.

This episode goes beyond the operating room and right into the heart of our football program. Wade and I talk about the ups and downs of mentoring young athletes through high-pressure recruiting seasons, the importance of giving back through community events, and the mental health challenges facing our students—including the devastating loss of one of our players, which brought lasting changes and crucial conversations to our school.

Through Wade’s honesty and insight, we’re reminded that “rescue” isn’t just a dramatic act—it’s a daily choice to care for those around us.

Moments

00:00 "Community, Compassion, and Commitment"

05:50 Lisa's Recovery and Kidney Journey

09:00 "Rebuilding After Injury"

12:13 "Becoming a Life-Saving Match"

13:44 Sleep Struggles and Stress

16:49 Kidney Donation Made Simple

20:20 The Challenges of Football Recruiting

25:25 Mental Health and Braden's Legacy

26:19 Law Honors Braden, Prevents Tragedy

30:23 Football Unites Community Positively

Presented by SERVPRO of Delaware, OH

We are always here to serve our community. Of course, we are available during disasters and emergencies, but we are also very involved in the community. Some of the places you will see us serving are at our local Chamber of Commerce, First Friday, the Red Cross, Source Point, the Delaware County Board of Realtors, and much more.

Follow us on Facebook!

Presented by Nissan North

The Nissan North Team in Columbus Can't Wait to Hear from You!

Our top priority is caring for our customers, so we're always open to hearing your feedback, questions, and comments. Please do not hesitate to contact us immediately with any questions, comments, or inquiries you may have regarding the Nissan North family.

Follow us on Facebook!

Copyright 2025 SERVPRO of Delaware, Ohio

Everyone needs a little rescue from time to time, and this episode is a reminder that we’re all in it together.

Welcome back to The Rescue Room! In this final episode of the season, I sit down with Leah Cottrill, owner of SERVPRO of Delaware, OH, for a powerful and personal conversation about grit, grief, and the strength of our local community. Leah opens up about her unexpected journey—from cleaning up fires as a teen for her dad’s company to stepping into ownership, all while facing some of life’s toughest moments, including the loss of her brother and keeping the business afloat during the chaos of the pandemic.

We talk about what it really means to support our first and second responders, and why building a caring, honest workplace is so important when life throws curveballs. There are plenty of laughs—especially about her “war” on Crocs in the office—but also raw, honest truths about navigating doubt, overcoming self-blame, and leading with authenticity through dark days.

You’ll hear Leah’s wisdom about supporting staff through grief, and we’ll celebrate the resilience that carries us forward. Plus, I share all the details about our upcoming flag football event—one more way we’re honoring the everyday heroes who keep our community strong.

Moments

00:00 Rescue Room: Community Connections

04:56 "Finding My Path"

09:27 "Searching for Purpose Amid Struggles"

09:53 "Trusting God in Challenges"

14:37 "Family, Loss, and Purpose"

18:57 Coping Through Laughter and Trauma

21:21 "Grief and Care in Workplaces"

22:36 Entrepreneurship's Emotional Challenges

26:09 "Honoring Military and First Responders"

Presented by SERVPRO of Delaware, OH

We are always here to serve our community. Of course, we are available during disasters and emergencies, but we are also very involved in the community. Some of the places you will see us serving are at our local Chamber of Commerce, First Friday, the Red Cross, Source Point, the Delaware County Board of Realtors, and much more.

Follow us on Facebook!

Presented by Nissan North

The Nissan North Team in Columbus Can't Wait to Hear from You!

Our top priority is caring for our customers, so we're always open to hearing your feedback, questions, and comments. Please do not hesitate to contact us immediately with any questions, comments, or inquiries you may have regarding the Nissan North family.

Follow us on Facebook!

Copyright 2025 SERVPRO of Delaware, Ohio

On this episode of The Rescue Room, host Hattie Hawks sits down with Katlyn from the Westerville Area Resource Ministry (WARM), a local organization that’s been serving families for over 50 years in the fight against food insecurity. The conversation gets to the heart of the urgent realities facing community members amid delayed SNAP benefits and a growing demand for assistance—especially as the holidays approach.

You’ll hear from Katlyn, who shares WARM’s inspirational origin story and its ongoing efforts not only to provide food, but also to offer workforce development and support for those navigating tough times. Scott brings the perspective of Nissan North, a business partner committed to creative, impactful ways to give back. And Leah Cottrill explores the broader ripple effect that food insecurity has on individuals, families, and overall wellness.

From personal stories of struggle and resiliency to the vital importance of community support, this episode offers both raw honesty and hope. If you’ve ever wondered how you can help—or what it really means to receive that help—this conversation is both a call to action and an invitation to see humanity shine at its best.

Moments

00:00 Food Insecurity & Community Solutions

04:34 SNAP Delay Spurs Service Peak

09:14 "Holiday Light Display Generosity"

12:58 Food Insecurity and Community Support

15:40 Unexpected Challenges in Hard Times

17:53 Weekend Food Support for Students

21:16 "Support Through Food or Funds"

25:33 "Helping Others Brings Relief"

Key Takeaways:

• Food insecurity is closer than you think: Many families in Westerville, even in affluent areas, experience food insecurity due to sudden life events or economic challenges. It’s not just about hunger. It impacts mental health, child development, and overall well-being.
• Community comes together: The outpouring of support, from local businesses like Nissan North to volunteers and faith groups, is proof that when given a chance to act, people step up for their neighbors. Even filling trucks with donations and creating employment opportunities!
• Giving is more than canned goods: Financial contributions, volunteering time, spreading awareness, and connecting others to resources all play a vital role. Even small acts of kindness and support can bring relief and restore someone’s sense of safety and dignity.

Presented by Nissan North

The Nissan North Team in Columbus Can't Wait to Hear from You!

Our top priority is caring for our customers, so we're always open to hearing your feedback, questions, and comments. Please do not hesitate to contact us immediately with any questions, comments, or inquiries you may have regarding the Nissan North family.

Follow us on Facebook!

Presented by SERVPRO of Delaware, OH

We are always here to serve our community. Of course, we are available during disasters and emergencies, but we are also very involved in the community. Some of the places you will see us serving are at our local Chamber of Commerce, First Friday, the Red Cross, Source Point, the Delaware County Board of Realtors, and much more.

Follow us on Facebook!

Copyright 2025 SERVPRO of Delaware, Ohio