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The Petty Details of Auto Claims

The Petty Details of Auto Claims

By: Justin and Jen Petty
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About this listen

We are a husband/wife team and we have run our own company since 2009 helping auto accident victims, attorneys, body shops and insurance professionals with auto damage claims and property damage values. We dive deep into diminished value, total losses, the appraisal clause and loss of use but we do so much more than that. We answer your questions, talk about how to make the most of your auto claim and try to get free information out there so claims can be settled quickly and fairly. We also might goof around a bit....depends on the day :).2025 Petty Details, LLC Economics Leadership Management & Leadership
Episodes
  • Diminished Value & The 17C Formula
    Aug 23 2025

    In this conversation, Jen and Justin delve into the complexities of diminished value claims, focusing on the 17C formula that emerged from a landmark class-action lawsuit in Georgia. They explore the origins of the formula, its application in real-world scenarios, and the challenges faced by claimants when dealing with insurance companies. Through case studies, they illustrate the discrepancies between the 17C formula and actual market values, emphasizing the importance of proper appraisal methods and market analysis in determining diminished value. The discussion concludes with practical insights and advice for individuals navigating diminished value claims.

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    46 mins
  • Diminished Value Denials: The Breakdown
    Aug 16 2025

    In this conversation, Jen and Justin from Petty Details discuss the complexities of diminished value claims in auto insurance. They explore common denials made by insurance companies, the legal implications of these denials, and the importance of understanding the appraisal process. The discussion emphasizes the need for clear communication and logical reasoning when dealing with insurance claims, as well as the necessity of having expert appraisals to support claims for diminished value.

    Link to this article: https://diminishedvalueexpert.com/diminishedvalue/dvhottopics/invalid-diminished-value-claim-denial/

    Chapters

    00:00 Introduction to Diminished Value Claims
    10:13 The Role of Expert Opinions in Diminished Value Claims
    17:59 Repair Status and Its Impact on Diminished Value
    23:28 Understanding Diminished Value Claims
    29:23 The Impact of Multiple Losses
    35:07 The Role of Carfax in Valuation

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    36 mins
  • Salvage Retention with Gerald Jones
    Aug 9 2025

    In this episode of "Petty Details," Justin and Gerald dive into the intricate process and significant implications of retaining salvage value. Gerald shares his personal experience with a total loss claim on his Ford Edge, highlighting the challenges faced with insurance companies and the importance of persistence. The discussion uncovers the nuances of salvage retention, appraisal clauses, and the often-overlooked rights of vehicle owners. Tune in to learn how to navigate these complex situations and ensure you're not left at a disadvantage. #SalvageValue #InsuranceClaims #PersistencePaysOff

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    37 mins
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