The Memory Matrix: Why Customers Forget Your Brand
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The Memory Matrix: Why Customers Forget Your Brand
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About this listen
In this episode I'm cracking open the concept of the 'Memory Matrix,' touching on how customers process and remember branded information. I discuss the importance of visual identity, emotional connections, and cultural memory in branding. This taps into the need for brands to focus on recognition over recall and how neurodiversity can influence design thinking. The conversation (as always) touches on the evolving landscape of brand design in the age of AI, highlighting the significance of understanding memory formation in creating brands that people care about.
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