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The JOLT Effect: Overcoming Buyer Indecision in Sales

The JOLT Effect: Overcoming Buyer Indecision in Sales

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In this episode of The Deep Dive, we break down The JOLT Effect by Matthew Dixon and Ted McKenna—a data-backed guide to overcoming the real killer of deals today: customer indecision.


Based on insights from over 2.5 million sales conversations, this episode introduces the JOLT framework: Judge the level of indecision, Offer a recommendation, Limit the exploration, and Take risk off the table.


You’ll learn why buyers stall, how traditional closing techniques backfire, and how top salespeople help customers feel safe saying yes.

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