The Impact of Machines on Supportive Interactions with Andy High
Failed to add items
Add to basket failed.
Add to Wish List failed.
Remove from Wish List failed.
Follow podcast failed
Unfollow podcast failed
The Impact of Machines on Supportive Interactions with Andy High
-
Narrated by:
-
By:
About this listen
My guest on this episode is Andy High, an Associate Professor of Communication Arts and Sciences at Penn State University, where he teaches undergraduate and graduate courses on computer-mediated communication.
Professor High conducts research on supportive communication. His research examines how factors like personality, relationships, context, and message affect how well we cope when stressed. He uses theories of face-to-face and online communication to understand how talking across different channels shapes our experiences. He also analyzes how online platforms' features and capabilities influence virtual interactions and outcomes.
In our conversation, we talked about some of the insights from his research, including how machines can both impair and improve our social support interactions compared to other humans. We also dig into the role of generative artificial intelligence and how it might support social support contexts in the future.
Read the journal article we discuss in the episode, I Get by With a Little Help From My Bots: Implications of Machine Agents in the Context of Social Support, written with Austin Beattie.