In this episode of The Home Care Experience with T&A, co-host Troy Brooks flips the script and shares how he stumbled into home care law. From Louisiana courtrooms to Texas compliance battles, Troy opens up about his journey, the mentors who shaped him, and why he’s never left the home care community.

👉 Listen on Apple Podcasts | Spotify | Youtube

Chapters:
0:00 Intro
1:20 From Law School to Louisiana Courtrooms
7:50 First Steps at Texas DHS
12:30 Choosing Nurses Over Policy Work
18:00 Moving Into Private Practice
22:15 Discovering Home Care Law
30:45 Why Home Care Providers Inspire Him
34:00 The Power of TAG (Texas Association for Home Care & Hospice)
36:15 Takeaways and Closing

#HomeCarePodcast #HealthcareHeroes #HealthcareLeadership

Payroll shouldn’t be painful but in home care, it often is. In this episode, Amy Taylor and Troy Brooks talk with Shelby Betts of WHIRKS Payroll about the biggest challenges agencies face when managing payroll, and how to fix them. Discover why outsourcing payroll can streamline your operations, reduce risk, and even improve employee retention.

🔗 Listen on Spotify, Apple Podcasts, and visit https://thehomecareexperience.com

Chapters:

0:00 – Intro & Why Payroll Hurts
1:32 – Meet Shelby Betts & WHIRKS
4:41 – Outsourcing vs. DIY Payroll
8:07 – Overcomplicated Pay Structures
12:58 – Off-Cycle Payroll: A Red Flag
18:19 – Tax Filings, Compliance & State Rules
24:00 – The Value of True Service Providers
30:12 – Integrations & EMR Systems
37:05 – Transitioning to a New Payroll Partner
41:29 – WOTC: The Overlooked Tax Credit
44:00 – Closing Thoughts on Outsourcing

Hashtags:
#HomeCarePodcast #PayrollTips #BackOfficeSolutions #ShelbyBetts #HealthcareLeadership #HomeCareInnovation

Did you know that your “healthy” hospice agency could owe Medicare millions—years after the fact?

In this episode of The Home Care Experience with T&A, Amy Taylor and Troy Brooks explain the hospice aggregate cap and its devastating impact on unprepared providers. From the nuances of daily rate limits to the risks posed by patient transfers and average length of stay, this is essential for anyone in the home care space.

Expect honest stories, practical strategies, and some surprising revelations. Whether you’re just launching a hospice agency or acquiring one, this conversation could save your bottom line.

Chapters:

0:00 – Narrator Intro
1:25 – What Is the Hospice Cap?
5:50 – Balancing Long-Term vs. Short-Term Patients
10:45 – Transfers & Prorated Credit Explained
14:00 – Stories of Big Overpayments
18:30 – Monitoring & Documentation Musts
22:00 – Hospice Eligibility & Medical Necessity
28:00 – Guidance for New Owners
33:00 – The Culture of Hospice & Final Thoughts

🎧 Listen on Apple Podcasts | Spotify | thehomecareexperience.com

#HomeCarePodcast #HospiceCare #MedicareCompliance #HealthcareLeadership