Welcome to The Home Care Experience with T&A!
In this episode, Amy Taylor and Troy Brooks uncover why Business Associate Agreements (BAAs) are essential for HIPAA compliance, data security, and peace of mind in home care and hospice.

Chapters:
0:00 Intro
1:30 What is a Business Associate Agreement?
5:00 Common misconceptions about HIPAA and BAAs
10:00 Real-life stories from the field
15:30 Cybersecurity and insurance challenges
20:45 Why you need to update your agreements
22:50 Final thoughts

👉 Listen on Apple Podcasts | Spotify | Website

#HomeCarePodcast #HealthcareHeroes #HealthcareCompliance #HIPAA #Cybersecurity

In this episode of The Home Care Experience with T&A, co-host Troy Brooks flips the script and shares how he stumbled into home care law. From Louisiana courtrooms to Texas compliance battles, Troy opens up about his journey, the mentors who shaped him, and why he’s never left the home care community.

👉 Listen on Apple Podcasts | Spotify | Youtube

Chapters:
0:00 Intro
1:20 From Law School to Louisiana Courtrooms
7:50 First Steps at Texas DHS
12:30 Choosing Nurses Over Policy Work
18:00 Moving Into Private Practice
22:15 Discovering Home Care Law
30:45 Why Home Care Providers Inspire Him
34:00 The Power of TAG (Texas Association for Home Care & Hospice)
36:15 Takeaways and Closing

#HomeCarePodcast #HealthcareHeroes #HealthcareLeadership

Payroll shouldn’t be painful but in home care, it often is. In this episode, Amy Taylor and Troy Brooks talk with Shelby Betts of WHIRKS Payroll about the biggest challenges agencies face when managing payroll, and how to fix them. Discover why outsourcing payroll can streamline your operations, reduce risk, and even improve employee retention.

🔗 Listen on Spotify, Apple Podcasts, and visit https://thehomecareexperience.com

Chapters:

0:00 – Intro & Why Payroll Hurts
1:32 – Meet Shelby Betts & WHIRKS
4:41 – Outsourcing vs. DIY Payroll
8:07 – Overcomplicated Pay Structures
12:58 – Off-Cycle Payroll: A Red Flag
18:19 – Tax Filings, Compliance & State Rules
24:00 – The Value of True Service Providers
30:12 – Integrations & EMR Systems
37:05 – Transitioning to a New Payroll Partner
41:29 – WOTC: The Overlooked Tax Credit
44:00 – Closing Thoughts on Outsourcing

Hashtags:
#HomeCarePodcast #PayrollTips #BackOfficeSolutions #ShelbyBetts #HealthcareLeadership #HomeCareInnovation