Episodes

  • Build Disciplined Habits

    Build Disciplined Habits
    Dec 19 2025
    This episode moves from mindset to execution, emphasizing that reliability builds trust. Adrian reveals how consistent micro-habits elevate daily execution, replacing firefighting with strategic follow-through.
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    22 mins
  • Lead with Empathy and Insight

    Lead with Empathy and Insight
    Dec 9 2025
    This episode moves from mindset to execution, emphasizing that reliability builds trust. Adrian reveals how consistent micro-habits elevate daily execution, replacing firefighting with strategic follow-through.
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    23 mins
  • Make the Customer the Hero

    Make the Customer the Hero
    Dec 2 2025
    Using the Hero’s Journey as a metaphor, Adrian reframes customer relationships as collaborative quests. He challenges leaders to become guides who help customers overcome real-world villains—competitive threats, internal resistance, and market turbulence.
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    16 mins
  • The Six Principles of High Stakes Customers

    The Six Principles of High Stakes Customers
    Nov 24 2025
    Adrian Davis introduces the origins of the High Stakes Customer framework, sharing lessons from 30 years of experience managing complex, high-pressure relationships. This episode sets the foundation by exploring how the six principles emerged and why they are more relevant than ever.
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    23 mins