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The Critical Role of Case Management in Addiction Recovery

The Critical Role of Case Management in Addiction Recovery

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On this episode of The Hanley Effect, hosts Dr. John Dyben & Dr. Rachel Docekal sit down with Pam Feinberg-Rivkin, RN, BSN, CCM, CRRN, the founder of Feinberg Care, to discuss the vital role of case management in supporting individuals and families through addiction, recovery, and complex medical needs.

With nearly 30 years of experience, Pam shares how her nursing background and commitment to holistic care have shaped her work in interventions, case management, and long-term recovery coaching. Her team helps clients navigate the challenges of life post-treatment, ensuring they have the resources, guidance, and support needed to thrive.

Key Takeaways:

  • What is case management? Why ongoing support is crucial after treatment.
  • Family matters. How educating and involving loved ones can lead to better outcomes.
  • A roadmap to recovery. How case managers guide individuals through the complexities of health, employment, and life after treatment.
  • Breaking stigma. How awareness, education, and open conversations are shifting perceptions about addiction and mental health.
  • Pam’s personal mission. From working in dialysis and medical case management to supporting addiction recovery, she shares how her passion for helping others led to the creation of Feinberg Care.


This episode is perfect for families of loved ones in recovery, healthcare professionals, and anyone navigating addiction, behavioral health challenges, or complex medical needs.

Learn more: FeinbergCare.com

Hanley Foundation: hanleyfoundation.org or call 844-502-4673

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