Handling Sensitive Client Revelations in Coaching Sessions

In this welcome-back episode, Angie and John delve into the challenging scenario of clients unexpectedly revealing sensitive issues during coaching sessions. They discuss the importance of not overstepping boundaries and trying to become a therapist, but instead, how to handle such topics with skill and humanity. The conversation includes personal anecdotes and strategies for managing these moments, while maintaining a safe and supportive space for clients. They also touch upon maintaining emotional neutrality, asking guiding questions, and allowing clients to process their thoughts and emotions without feeling judged. Additionally, John and Angie discuss the broader application of 'holding space' and the significance of self-evaluating coaching sessions to continually improve and better support their clients.

00:00 Welcome Back: Handling Sensitive Topics in Coaching

01:09 First Experiences with Sensitive Topics

02:56 Navigating Emotional Responses

04:48 Balancing Empathy and Professional Boundaries

09:37 The Importance of Holding Space

16:40 Creating a Safe Space for Clients

32:35 Self-Evaluation and Continuous Improvement

34:02 Conclusion and Future Topics

Want to contact the show? You can leave us a voicemail. It's free to do, and we might feature you on our next episode. All you need to do is go to https://speakpipe.com/thecoachingclinicpodcast and leave us a message. You can also find our clips and full episodes on the exclusive Coaching Clinic YouTube channel: https://www.youtube.com/@coachingclinicpodcast

You can send us a video or voice message on LinkedIn:

John's LinkedIn Profile or go to PresentInfluence.com for coaching enquiries with John

Angie's LinkedIn Profile or visit AngieSpeaks.com

2023 Present Influence Productions Coaching Clinic: Grow Your Coaching Business & Master Coaching Skills 64

Overcoming the Feeling of Being Ignored: Real Stories and Practical Strategies

SUMMARY

In this episode, the host and his coaching friend James discuss the painful experience of feeling ignored, whether at work, online, or among friends. They share personal stories and explore the reasons why feeling ignored can hurt deeply. The conversation delves into strategies to combat this feeling, including setting boundaries, persistence, and reframing rejection. They emphasise the importance of self-awareness, the value of small successes, and not letting fear of judgment hold you back. With practical advice for speaking up and being heard, this episode is a must-listen for anyone struggling to make their voice matter.

CHAPTERS

00:00 Introduction: Feeling Ignored

00:34 Personal Stories and Boundaries

01:59 The Pain of Being Ignored

03:54 Coping Mechanisms and Self-Reflection

06:22 Childhood Experiences and Fitting In

11:38 Professional Challenges and Gender Differences

16:04 Taking Action and Setting Boundaries

20:40 Online Presence and Open Mic Experiences

24:08 Overcoming Failure in Comedy

24:50 The Importance of Persistence

26:19 Choosing the Right Platform

30:19 Seeking Help and Building Networks

35:31 Embracing Imperfection

37:46 Final Thoughts and Encouragement

Visit presentinfluence.com/quiz to take the Speaker Radiance Quiz and discover your Charisma Quotient.

For speaking enquiries or to connect with me, you can email john@presentinfluence.com or find me on LinkedIn

You can find all our clips, episodes and more on the Present Influence YouTube channel: https://www.youtube.com/@PresentInfluence

Thanks for listening, and please give the show a 5* review if you enjoyed it.

Summer Break Announcement & Upcoming Content Plans

Summary

John announces that the Coaching Clinic podcast will be taking a summer break after over 60 episodes. They plan to return in late August or early September with more interviews, joint episodes, and individual content.

In the meantime, they encourage you to share your coaching-related questions and challenges with the potential of being featured on future episodes.

John and Angie wish you a wonderful and restful summer.

Chapters

00:00 Introduction and Summer Break Announcement

00:17 Upcoming Content and Listener Engagement

00:42 Listener Participation and Farewell

Want to contact the show? You can leave us a voicemail. It's free to do, and we might feature you on our next episode. All you need to do is go to https://speakpipe.com/thecoachingclinicpodcast and leave us a message. You can also find our clips and full episodes on the exclusive Coaching Clinic YouTube channel: https://www.youtube.com/@coachingclinicpodcast

You can send us a video or voice message on LinkedIn:

John's LinkedIn Profile or go to PresentInfluence.com for coaching enquiries with John

Angie's LinkedIn Profile or visit AngieSpeaks.com

2023 Present Influence Productions Coaching Clinic: Grow Your Coaching Business & Master Coaching Skills (No episode number)

Navigating Ghosting in the Coaching Industry: Strategies and Realities

Summary

In this episode, the focus is on the phenomenon of 'ghosting' within the coaching industry, where clients or even coaches cut off communication without explanation. The discussion includes reasons why clients might ghost, strategies for handling such situations, and the importance of maintaining professionalism and integrity. Practical advice is shared on managing payments, setting clear expectations, and preparing for renewal conversations. The episode also touches on dealing with negative online reviews and emphasises that while ghosting is an unavoidable part of the business, most client interactions are positive. The episode concludes with a call to viewers to share their own experiences with ghosting.

Chapters

00:00 Introduction and Announcements

00:57 Understanding Ghosting in Coaching

02:32 Dealing with Ghosting: Strategies and Advice

05:19 Handling Payments and Refunds

10:21 Maintaining Professionalism and Integrity

13:51 Conclusion and Viewer Engagement

Want to contact the show? You can leave us a voicemail. It's free to do, and we might feature you on our next episode. All you need to do is go to https://speakpipe.com/thecoachingclinicpodcast and leave us a message. You can also find our clips and full episodes on the exclusive Coaching Clinic YouTube channel: https://www.youtube.com/@coachingclinicpodcast

You can send us a video or voice message on LinkedIn:

John's LinkedIn Profile or go to PresentInfluence.com for coaching enquiries with John

Angie's LinkedIn Profile or visit AngieSpeaks.com

2023 Present Influence Productions Coaching Clinic: Grow Your Coaching Business & Master Coaching Skills 63

Exploring Effective Coaching Session Modalities: In-Person, Phone, and Virtual

Summary

In this episode, Angie from the Coaching Clinic discusses various methods of conducting coaching sessions, including in-person, over the phone, and virtually face-to-face. She shares her personal experiences and preferences, highlighting the pros and cons of each approach. Angie invites viewers to share their own methods and insights on what works best for them, emphasising the importance of finding a comfortable and distraction-free environment to deliver impactful coaching sessions.

Chapters

00:00 Introduction and Session Delivery Methods

00:41 Face-to-Face Coaching: Pros and Cons

01:48 Virtual Coaching: Phone vs. Video

03:35 Distractions and Environment Setup

06:20 Personal Preferences and Note-Taking

06:43 Open Discussion and Conclusion

Want to contact the show? You can leave us a voicemail. It's free to do, and we might feature you on our next episode. All you need to do is go to https://speakpipe.com/thecoachingclinicpodcast and leave us a message. You can also find our clips and full episodes on the exclusive Coaching Clinic YouTube channel: https://www.youtube.com/@coachingclinicpodcast

You can send us a video or voice message on LinkedIn:

John's LinkedIn Profile or go to PresentInfluence.com for coaching enquiries with John

Angie's LinkedIn Profile or visit AngieSpeaks.com

2023 Present Influence Productions Coaching Clinic: Grow Your Coaching Business & Master Coaching Skills 62

Group coaching isn’t just a way to scale—it’s a different coaching game altogether.

In this episode, John and Angie take you inside the real dynamics of group coaching: what works, what flops, and what you really need to know to lead confident, high-impact group sessions.

They share stories from their earliest coaching days, swap lessons learned from both in-person and online groups, and break down the energy, tone, and facilitation skills you need to keep people present and participating.

What you’ll learn:

• The key differences between 1:1 and group coaching
• How to handle distractions, disengaged attendees, and dominant talkers
• Ways to elevate your energy (even if you’re not a natural extrovert)
• Why time management is crucial for maintaining group flow
• Tips for managing tech, interruptions, and virtual chaos
• How to command the room without being controlling

🎙 Whether you're leading your first group session or refining your delivery style, this episode gives you the real talk (and real tools) to level up your group coaching game.

🎯 Want us to dive deeper?

Send us your group coaching questions for a future episode. Or let us know: What’s your biggest challenge in running a coaching group?

Chapters with Timestamps

00:00 — Introduction & Banter

01:12 — Angie’s Group Coaching Journey

02:52 — Managing Distractions & Engagement

09:37 — Energy & Presence in Group Coaching

26:55 — Time Management & Group Dynamics

Want to contact the show? You can leave us a voicemail. It's free to do, and we might feature you on our next episode. All you need to do is go to https://speakpipe.com/thecoachingclinicpodcast and leave us a message. You can also find our clips and full episodes on the exclusive Coaching Clinic YouTube channel: https://www.youtube.com/@coachingclinicpodcast

You can send us a video or voice message on LinkedIn:

John's LinkedIn Profile or go to PresentInfluence.com for coaching enquiries with John

Angie's LinkedIn Profile or visit AngieSpeaks.com

2023 Present Influence Productions Coaching Clinic: Grow Your Coaching Business & Master Coaching Skills 61

Essential Self-Care Strategies for Coaches: Simple Steps to Boost Your Well-being

Summary

In this episode of the Coaching Clinic, we discuss three straightforward strategies to help coaches take better care of their health. Inspired by a fitness expert's insights, the episode emphasises the importance of regular movement, staying hydrated, and considering intermittent fasting. The host shares personal experiences, including daily swimming and intermittent fasting, and encourages coaches to integrate simple, sustainable practices into their routines to enhance both their personal and professional lives.

Chapters

00:00 Welcome to the Coaching Clinic

00:43 Simple Strategies for Coaches' Health

01:11 Incorporating Movement into Your Day

02:53 The Importance of Hydration

03:31 Intermittent Fasting and Nutrition Tips

04:39 Final Thoughts and Encouragement

Want to contact the show? You can leave us a voicemail. It's free to do, and we might feature you on our next episode. All you need to do is go to https://speakpipe.com/thecoachingclinicpodcast and leave us a message. You can also find our clips and full episodes on the exclusive Coaching Clinic YouTube channel: https://www.youtube.com/@coachingclinicpodcast

You can send us a video or voice message on LinkedIn:

John's LinkedIn Profile or go to PresentInfluence.com for coaching enquiries with John

Angie's LinkedIn Profile or visit AngieSpeaks.com

2023 Present Influence Productions Coaching Clinic: Grow Your Coaching Business & Master Coaching Skills 60

Have you ever left a coaching session wondering, “Was that any good?” Or worse, have you had a coach who clearly wasn’t?

In this eye-opening episode of The Coaching Clinic, John Ball and Angela Besignano tackle one of the most uncomfortable but important questions in the coaching world: What makes someone a bad coach, and how do you know if that someone is you?

Whether you’re just getting started or you’ve been coaching for years, this conversation explores:

• The warning signs of ineffective coaching
• Scripted coaching vs. presence and real connection
• Why imposter syndrome never really disappears—and how to work with it
• The difference between growth and actual red flags
• How to develop your unique coaching style (without copying others)
• When passion for the craft trumps polished delivery

You’ll hear honest stories of coaching gone wrong, tough lessons learned, and why being committed to growth (not perfection) is what really matters.

If you're serious about being the best coach you can be—and staying human in the process—this episode is for you.

👉 Subscribe to the show and leave a review if it resonates.

🎥 Also now on YouTube! Search The Coaching Clinic to watch and comment on the episode.

Chapters

00:00 Introduction: Bad Coaching Experiences

00:27 Identifying Bad Coaching

01:00 Personal Coaching Stories

02:06 The Importance of Effective Coaching

02:22 Self-Evaluation as a Coach

02:04 Challenges and Growth in Coaching

05:28 Commitment to Improvement

06:21 The Value of Professionalism

13:09 The Coaching Industry Boom

16:02 Overcoming Imposter Syndrome

18:24 Conclusion and Call to Action

Want to contact the show? You can leave us a voicemail. It's free to do, and we might feature you on our next episode. All you need to do is go to https://speakpipe.com/thecoachingclinicpodcast and leave us a message. You can also find our clips and full episodes on the exclusive Coaching Clinic YouTube channel: https://www.youtube.com/@coachingclinicpodcast

You can send us a video or voice message on LinkedIn:

John's LinkedIn Profile or go to PresentInfluence.com for coaching enquiries with John

Angie's LinkedIn Profile or visit AngieSpeaks.com

2023 Present Influence Productions Coaching Clinic: Grow Your Coaching Business & Master Coaching Skills 59