The Case for In-Person: The Hidden Limits of Remote and Hybrid Work

Hosts: Steve Boese and Trish Steed

Guest: Peter Cappelli, George W. Taylor Professor of Management and Director of Wharton's Center for Human Resources

Summary

In this episode of At Work in America, Steve Boese and Trish Steed chat with Peter Cappelli, a renowned expert on management and human resources, to discuss the evolving landscape of work, particularly in the context of remote and hybrid models. They explore the historical context of remote work, the impact of the pandemic, and the importance of in-person interactions for employee engagement and organizational culture. The conversation explores the challenges faced by management in navigating these changes, the significance of social capital, and strategies for effective hybrid work environments. In conclusion, they address the need for organizations to adapt and rethink their approaches to work, highlighting the importance of leadership in facilitating these transitions.

Chapters

03:00 The Evolution of Remote Work

05:54 The Pandemic's Impact on Work Dynamics

08:47 The Benefits of In-Person Work

12:03 The Challenges of Remote Work

18:05 Management's Role in the New Work Environment

20:46 Preparing the Next Generation for Work

34:10 Strategies for Effective Hybrid Work

39:03 The Importance of Storytelling in Leadership

41:56 Optimism in the Future of Work

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