• What To Do With A Problem Employee (Part 2)
    Aug 28 2025

    Continuing on from part 2, this episode covers the emplpoyee who is not achieving their outcomes. I cover the essentials of managing people, to make sure you getting the basics right, through to a range of other possible causes of underperformance and strategies to try. Leading and managing people is not easy however its the only way forweard to building a business - it is worthy of your learning.

    mark@businessveteran.com.au
    https://businessveteran.com.au

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    9 mins
  • It's Pay Review Time - Are You Prepared?
    May 27 2025

    When coming up to end of financial year, it's often a good time to review pays. While you don't have to align your planning with the tax year, it's common to do so, and a good idea to align your pay reviews with customer prices and budgeting to give you the best chance of achieving your profit goals. Don't neglect this important area of people management because underpaid staff could turn into your worse nightmare.

    In this episode, I prepare you for some of the crazy things people believe when asking for more pay and how to combat them - hang on to your hat!

    mark@businessveteran.com.au
    https://businessveteran.com.au

    PS next episodes of "Problem Employees" still coming

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    8 mins
  • What To Do With A Problem Employee (Part 1)
    Feb 27 2025

    It won't take you long in business to run into an employee problem. It is one of the most common and vexing problems we business owners have to face. In this first of a series, I'll cover the most serious problems you're likely to come across.

    Referenced in this podcast is the Gallup Q12

    mark@businessveteran.com.au
    https://businessveteran.com.au

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    10 mins
  • Just Why Are You In Business?!! (and what does this have to do with Xmas?)
    Dec 9 2024

    This is the time of year when it is customary to reflect on the past year, and to list out our hopes and resolutions for the coming year. So in this episode I ask the question "Just why are you in business?". I offer some thoughts on why you might be in business, and find some remarkable parallels with the Christmas ethos.

    mark@businessveteran.com.au
    https://businessveteran.com.au

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    5 mins
  • The Brilliant Way To Increase Staff Productivity That No-one Is Doing
    Oct 24 2024

    Whose job is it to make money in a business? Obviously you, the business owner, but anyone else? What would your staff say? Do they even think about it?

    This idea makes a profound diffeence to your profit, but very few people do it. Why is that? Why don't you try it?

    mark@businessveteran.com.au
    https://businessveteran.com.au

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    7 mins
  • *Pricing* Is Way More Important Than You Possibly Realise
    Aug 12 2024

    Too many businesses are not paying enough attention to price becasue they fear annoying or losing their customers. But getting your prices right is one of the most profitable things you can do.

    So how do you do that? Here are some tips and importantly, ideas on how to charge more than your competitors, and still win the sale.

    mark@businessveteran.com.au
    https://businessveteran.com.au

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    12 mins
  • Who Do You Think You Are, And How Does This Impact Your Business?
    Jun 27 2024

    When a business is started, the owner/founder has a choice. Most don't know about it, and thus have made their choice by default. This choice has far reaching consequences for your future success.

    It's never too late though, find out what this choice is and reflect on which choice you have made.

    mark@businessveteran.com.au
    https://businessveteran.com.au

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    8 mins
  • The Magic Formula of Business - It's Essential to Know It
    May 7 2024

    There is a magic formula that underpins every business. It's not very complicated, it has only 2 minus signs. Understanding the subtlesties of this formula will make a huge difference to the way you think about how your business makes money, and could well make a profound difference to your future.

    You can get a copy of the formula from my website:
    https://www.businessveteran.com.au/single-post/the-magic-formula-of-business

    Or get in contact here:
    https://www.businessveteran.com.au/
    mark@businessveteran.com.au

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    6 mins