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The Business Coach

The Business Coach

By: Mark Jackson
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About this listen

This podcast is for small to medium business owners. You've got a lot to gain, a lot to lose, and business is tough; there's a lot at stake. Business acumen is what every business owner needs, it will make a profound difference to your business. This podcast will cover marketing, positioning, branding, lead generation, selling, negotiating, customer service, managing staff, managing finances and accounts and much more. https://www.businessveteran.com.au/ mark@businessveteran.com.au(c)2023 Business Veteran, Western Australia Economics Leadership Management Management & Leadership
Episodes
  • What To Do With A Problem Employee (Part 2)
    Aug 28 2025

    Continuing on from part 2, this episode covers the emplpoyee who is not achieving their outcomes. I cover the essentials of managing people, to make sure you getting the basics right, through to a range of other possible causes of underperformance and strategies to try. Leading and managing people is not easy however its the only way forweard to building a business - it is worthy of your learning.

    mark@businessveteran.com.au
    https://businessveteran.com.au

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    9 mins
  • It's Pay Review Time - Are You Prepared?
    May 27 2025

    When coming up to end of financial year, it's often a good time to review pays. While you don't have to align your planning with the tax year, it's common to do so, and a good idea to align your pay reviews with customer prices and budgeting to give you the best chance of achieving your profit goals. Don't neglect this important area of people management because underpaid staff could turn into your worse nightmare.

    In this episode, I prepare you for some of the crazy things people believe when asking for more pay and how to combat them - hang on to your hat!

    mark@businessveteran.com.au
    https://businessveteran.com.au

    PS next episodes of "Problem Employees" still coming

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    8 mins
  • What To Do With A Problem Employee (Part 1)
    Feb 27 2025

    It won't take you long in business to run into an employee problem. It is one of the most common and vexing problems we business owners have to face. In this first of a series, I'll cover the most serious problems you're likely to come across.

    Referenced in this podcast is the Gallup Q12

    mark@businessveteran.com.au
    https://businessveteran.com.au

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    10 mins
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