Given that one of the most common gripes clients have about their lawyers is (perceived) high fees, it is essential that practitioners get this right – as “it’ll save us a lot of time”.

In this episode of The Corporate Counsel Show, host Jerome Doraisamy welcomes back Gale Family Law director David Gale to discuss the importance of addressing costs concerns, how urgent a priority it is amid other urgent priorities for practitioners, whether pressure to get costs right is getting more burdensome, and how commonly clients will walk away from their lawyers over costs.

Gale also delves into his thinking around the setting of costs, how costs arise in fixed-fee arrangements, being transparent across the board about costs arrangements, the questions lawyers must ask of themselves in reducing the risk of disputes, whether too many lawyers are getting costs wrong, and his suggested practical steps.

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