Are you ready to learn from a business that describes its brand as the “Andy Griffiths” of plumbing?
In the second episode of The Blue Collar Podcast, our hosts Joshua Lewis and Warren Lentz sit down with James Wisler, President of Wisler Plumbing and Air to discuss all things branding and how to keep true to your company roots, heritage, and soul as you scale your business.
There’s no better guest to delve into the topic than James, a second-generation business owner who took over his family business from his dad, and is now running the thriving HVAC plumbing business together with his brother in Virginia. The company has grown to over 90 employees and 20x in size in the past decade. Along that ride, keeping your brand intact both internally and externally is no simple feat.
If you ask James, you have to look into the core of your company's DNA to find what matters and resonates with people. And sometimes, it’s the simplest things. For example, James wanted to cultivate that distinct family business feel amongst his team, so he decided to serve breakfast to everyone at the office to honor how his mom would cook breakfast for him and his friends back in the day. While it may sound trivial, gestures like these become an essential part of the company mythology.
Being authentic and relatable are the core tenets of an approachable, family-owned brand. If we learned one thing in this episode, it’s that we should never be afraid of getting real with your marketing messaging. What’s more, you need internal champions to protect and propel your brand out in the market, and internally, too. Hint: usually, they’re your tried and trusted senior team members.
If you’re ready to learn the ropes of branding a small business (both internally and externally), tune in to this episode of The Blue Collar Podcast.
In this episode, we discuss:
The role of branding in the success of a company and the concept of being mentally available.
Reflecting your brand ethos internally and externally.
How to protect your brand by harnessing internal champions and reinforcing the right messaging.
The importance of employer branding and how to tie it into community and purpose.
How to keep refining your employer brand with input from your team and actually follow up and take action.
Notes on hiring and why you shouldn’t sell out to skill over culture and character.
In future episodes, we’ll be discussing:
Recruiting & Retaining Talent: What goes into effective talent acquisition and retention for skilled trades businesses?
Company Culture: How to create a business that everyone wants to work for.
Marketing to Job Candidates: What does it mean to market yourself as an employer?
Candidates Interviewing Employers: Is this a good trend or should we mitigate it?
...And much more, so stay tuned!
Special thanks to our sponsor Yellowstone Local for making this show possible!
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This episode was produced and brought to you by Reignite Media (Follow them @reignite.media).