The Architecture of Problem-Solving: How Well-Defined Problems Lead to Better Solutions
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The Architecture of Problem-Solving: How Well-Defined Problems Lead to Better Solutions
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About this listen
Scott Townsend welcomes back familiar guest Ben Townsend for a deep dive into why "a well-defined problem is half the solution" and how this principle applies across business and personal scenarios.
• Understanding customer needs beyond their stated requirements is essential for effective problem-solving
• In software development, where engineers cost $130-$250/hour, misunderstanding problems leads to wasted time and resources
• The "tree swing" example demonstrates how communication breakdowns between customers and solution providers create ineffective outcomes
• Problem definition requires asking deeper questions about what customers are truly trying to accomplish
• The mountain peak analogy: solving initial problems reveals new challenges that weren't previously visible
• Abraham Lincoln's wisdom about spending four hours sharpening an axe before chopping illustrates the value of preparation
• Detective work in solving problems resembles murder mysteries - requiring close observation and questioning assumptions
• Real-world application example of planning a home water softening system by understanding the complete problem first
Email scott@scotttownsendinfo.com to share your experiences with defining problems before jumping to solutions.
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Resources and Links
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My contact info:
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Send me a text: 918-397-0327
Executive Producer: Ben Townsend
Creative Consultant: Matthew Blue Townsend
Shot with a 1080P Webcam with Microphone, https://amzn.to/32gfgAu
Samson Technologies Q2U USB/XLR Dynamic Microphone Recording and Podcasting Pack
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Voice Actor: Britney McCullough
Logo by Angie Jordan https://blog.angiejordan.com/contact/
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