In this insightful episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo welcome Cyann Peterson, Recruiting Operations Lead at Tenet Healthcare. With a unique journey from agriculture and NASCAR roots to agency recruiting at Apex Systems, Ascension, HCA, and now Tenet, Cyann shares her evolution into TA Ops. She dives into optimizing processes, tech stacks, and team enablement in large-scale healthcare recruiting—drawing from experiences like boosting Ascension's career site to millions of applications via Google for Jobs.

Cyann emphasizes curiosity, problem-solving, and bridging gaps between recruiters and leaders to drive efficiency amid talent shortages.

Key takeaways for healthcare HR leaders:

• Path to TA Ops: Start in recruiting, show curiosity in processes—titles vary (e.g., TA Partner, Project Manager); leverage skills like SEO and tech integration for growth.
• Tech Stack Essentials: Use ATS (e.g., Workday) for compliance, CRM (e.g., Phenom) for personalization; integrate AI for efficiency without replacing human touch.
• Process Optimization: Focus on root problems—streamline requisitions, enhance candidate experience; prioritize user-friendly tools to reduce recruiter admin time.
• SEO & Visibility: Optimize job postings with keywords, FAQs, and schema markup; aim for Google for Jobs dominance to attract passive talent.
• Team Enablement: Train recruiters on tools; foster collaboration between TA Ops and leaders for scalable solutions—curiosity drives innovation.
• Career Advice: Network, ask questions; TA Ops offers exposure across HR/IT—ideal for process-driven pros seeking impact.

A must-listen for HR transforming talent acquisition in healthcare. Cyann's practical wisdom inspires actionable change!

Join us at ASHHRA 2026 in Savannah! Register here.

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In this energizing episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo chat with Shaina Lane, Senior Leadership Development Specialist at AccentCare. With a background in sports medicine and healthcare operations, Shaina shares her pivot to HR and her passion for building better leaders. Drawing from her book Leadership Is Easy, Said No One Ever: 11 Habits to Learn Early So You Can Lead Expertly, she tackles common pitfalls like reactive "shitty" leadership and offers actionable strategies for proactive growth.

Shaina emphasizes shifting from task management to people development, especially in healthcare's high-pressure environment. From promoting technical experts without mindset training to fostering curiosity and vulnerability, her insights empower HR pros to create resilient teams amid talent shortages.

Key takeaways for healthcare HR leaders:

• Mindset Shift: Promote experts into leadership? Train them on proactive habits like curiosity, vulnerability, and self-awareness to avoid reactive pitfalls.
• 11 Essential Habits: Build routines for meaningful 1:1s, difficult conversations, feedback, and professional development—free guides available at shainalane.com.
• ROI on Development: Unskilled managers cost $126K/year in turnover and conflict; invest early to boost retention and productivity.
• Curiosity & Vulnerability: Encourage leaders to ask questions and admit gaps—fosters innovation and trust in fast-paced healthcare.
• Resources Galore: Grab Shaina's book for practical tools; pair with classics like Crucial Conversations for comprehensive growth.
• Self-Start Leadership: Don't wait for org-wide programs—HR can drive change with simple habits and data-backed business cases.

A must-listen for HR navigating leadership challenges in healthcare. Shaina's real-talk approach inspires immediate action!

Register for ASHHRA 2026 in Savannah at ashhra.org!

From Our Sponsors...

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Streamline HR Compliance with oneBADGEhealthcare
Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.

Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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In this captivating episode of The ASHHRA Podcast, hosts Bo Brabo and Luke Carignan sit down with Dr. Tali Lando, a board-certified pediatric otolaryngologist at Westchester Medical Center Health Network in New York. Dr. Lando shares her inspiring path to medicine, from volunteering in NICUs and sign language interpreting to rigorous training at Cornell, Columbia, and CHOP. Now a mother of three, she balances high-stakes surgeries with family life, offering raw insights into the demands of pediatric ENT surgery.

Dr. Lando discusses her new book, Breathless: Surgical Tales from the Brink (and Back), blending gripping stories of life-saving procedures, like removing a button battery from a child's esophagus, with personal reflections on burnout, motherhood, and resilience. From COVID challenges to the joy of hard work, her experiences highlight the human side of healthcare, reminding HR leaders of the dedication behind clinical roles.

Key takeaways for healthcare HR professionals:

• Path to Passion: Early volunteering sparked Dr. Lando's career; encouraging similar opportunities to inspire future clinicians amid talent shortages.
• Work-Life Balance: As a surgeon-mom, she stresses self-care, boundaries, and finding joy in the process… lessons for supporting overworked staff.
• Surgical Realities: Hear about airway emergencies and the emotional toll; HR can foster empathy through cross-departmental storytelling.
• Dedication & Perseverance: In a fast-paced world, emphasize hard work over quick rewards to build resilient teams.
• Book Insights: Breathless humanizes medicine; use it for team discussions on compassion and innovation.
• Fun Tip: Lululemon's first-responder discounts… perfect for healthcare perks!

A must-listen for HR pros supporting clinical heroes, blending inspiration with practical wisdom. Tune in for tales that bridge the gap between HR and the OR.

From Our Sponsors...

Optimize Pharmacy Benefits with RxBenefits
Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

Learn More here - https://rxbene.fit/3ZaurZN

Streamline HR Compliance with oneBADGEhealthcare
Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.

Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/

Support the show