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Built for the Mission, Not the Mess: Navigating and Leading in Broken Systems

Built for the Mission, Not the Mess: Navigating and Leading in Broken Systems

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Katherine Coles shares her journey from struggling as a first-time leader to developing a leadership philosophy centered on partnership, integrity, and continuous learning. She transforms her understanding of what makes an effective leader by recognizing that leadership requires both self-awareness and intentional relationship-building.

• Leadership isn't about compelling people to follow but creating conditions where they choose to follow
• Only 8% of the population has true self-awareness, making intentional leadership development crucial
• Leaders who don't hear, see, or acknowledge team members create the worst working environments
• Speaking truth to power requires balancing the desire to be right with the desire to be heard
• Modern organizational systems often focus on outcomes while neglecting how people experience change
• Career transitions provide opportunities to develop adaptability and depth of understanding
• Building systems that honor people as much as performance creates sustainable organizational success
• Being grounded in personal values provides protection when navigating broken systems
• Faith can provide both direction and conviction when making difficult leadership decisions

If you're navigating broken systems, feeling unheard, or seeking to develop as a more effective leader, this conversation offers practical wisdom and inspiration.


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