When the government announced sudden changes to the NDIS with only weeks’ notice, allied health business owners across Australia were thrown into crisis mode. For Judy Scott, occupational therapist and founder of My Therapy Crew, it meant pivoting her business while staying true to the values-led culture she’s nurtured over years of practice.

From starting out in a converted garage after redundancy, Judy has grown My Therapy Crew into a thriving multidisciplinary service with more than 80 staff. In this episode, she shares what the recent policy shifts mean for providers and clients alike – from systemic frustrations that place paperwork over people, to the ripple effects already being felt across the sector with closures, redundancies, and surging referrals to those still able to deliver care.

This episode is for anyone wanting to understand the human impact of NDIS reform, for clinicians navigating a rapidly changing system, and for leaders committed to building healthcare services that balance purpose with sustainability.

It Takes Heart is hosted by cmr CEO Sam Miklos, alongside Head of Talent and Employer Branding, Kate Coomber.

We Care; Music by Waveney Yasso

More about Judy's Organisations of Choice, The Christmas Party Darwin
The Christmas Parties are Australia’s largest events for children with disabilities and complex needs, with the Darwin Party giving up to 1,200 children from Darwin and surrounds the chance to experience the magic of Christmas in a safe, inclusive setting. Free and invitation-only, the event lets kids aged birth to twelve set aside therapies and treatments for a few hours to simply have fun, surrounded by a community wider than their family and carers.

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