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Staying Prepared: How Technology Powers Public Safety Resilience

Staying Prepared: How Technology Powers Public Safety Resilience

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 In this episode of the Tyler Tech Podcast, we explore the critical role of resilient technology in public safety and how agencies can maintain seamless operations, adapt to evolving threats, and respond effectively to emergencies. Whether facing natural disasters, cyberattacks, or large-scale crises, first responders rely on technology to ensure real-time decision-making, secure communications, and uninterrupted service delivery.Joining us is Paul Case, vice president of client success and general manager on Tyler’s public safety team. Paul works closely with agencies across the country, helping them implement technology strategies that enhance disaster preparedness, cybersecurity resilience, and operational efficiency.Throughout the conversation, Paul shares real-world examples of agencies that have leveraged cloud-based solutions to stay operational under extreme conditions — from a Louisiana 911 center that remained functional despite losing its roof during a hurricane to a Maryland agency that powered through a snowstorm without disruption.He also discusses the transformative impact of artificial intelligence (AI), real-time analytics, and integrated emergency response platforms, highlighting how these innovations help public safety professionals anticipate risks, allocate resources effectively, and improve overall outcomes.Tune in to discover how technology is shaping the future of public safety, ensuring that agencies remain resilient, adaptive, and always ready to serve their communities — no matter what challenges arise.This episode also highlights Digital Access and Accessibility in the Resident Experience, a new white paper exploring how public sector organizations can remove barriers and create more inclusive digital services. As governments continue to expand digital offerings, ensuring a seamless, user-friendly experience is more important than ever.Download: Digital Access and Accessibility: Creating a Better Resident ExperienceAnd learn more about the topics discussed in this episode with these resources:Download: Building a Resilient GovernmentDownload: Public Safety Agencies Are Embracing Cloud LivingDownload: Rethinking Police ReportsVideo: 30 Years of Data Moved to Cloud in 5 DaysVideo: Laredo PD Speaks on Cloud BenefitsVideo: Better Outcomes With Aligned Emergency ResponseVideo: Agency Improves Efficiency With TechBlog: The Power of Data: Building Resilient and Responsive SystemsBlog: Cyberattack Inspires Agency to Move to Cloud in 5 DaysBlog: The Evolution of Emergency CallsBlog: Curious about NERIS? We have answers.Blog: Excellence 2024: Operational Efficiency SolutionsListen to other episodes of the podcast.Let us know what you think about the Tyler Tech Podcast in this survey!

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