Speaking vs. Listening: The Roles That Make or Break Conflict Conversations
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Speaking vs. Listening: The Roles That Make or Break Conflict Conversations
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About this listen
Ever tried to resolve a conflict only to end up in a verbal boxing match? This week, Damon and Kelly wrap up their 4-part conflict series by exploring the critical roles of speaker and listener, and why most of us play both badly.
You’ll learn how to:
- Take turns (like, really take turns)
- Use “I” statements without sounding cheesy
- Avoid emotional ambushes and “speaker-in-waiting” mode
- Create safety and clarity when emotions are running high
- Ask better questions like “What are you feeling?” or “Tell me more”
With humor, practical tools, and a little awkward role play (yes, Damon actually stayed quiet), this episode will give you real-world strategies to handle conflict constructively.
Next week kicks off our brand new series Lost in Translation, where we dive into how each Enneagram type hears what you say, and what they think you meant.
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