
Skeptical, Yet Optimistic with Dr. Maria Aretoulaki
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About this listen
Welcome to the first episode of Mediated World, a podcast about technology's (though primarily AI) role in human communication.
In this podcast, I host experts and researchers – from professionals to academics – to dive into the latest studies and unpack them. This work often gets lost in the academic world or overshadowed by bigger headlines. So, I’ll put some attention to them. And we’ll all be smarter for it.
In this first episode, I talk with Dr. Maria Aretoulaki, Head of Voice & Conversational AI at GlobalLogic, a Hitachi Group Company. Dr. Aretoulaki’s work mainly involves call center automation, voicebots, voice assistants, and chatbots. While she believes there are many positive applications for AI, we must also pay attention to the downsides. She offers her thoughts on how we should all navigate this new technology – within our personal and professional lives. I think you’ll enjoy the conversation.
Produced and hosted by Andy Busam
Music by Aldous Ichnite