Luke Carl covers a range of topics, including his experience running the Toronto Marathon while unknowingly battling COVID and his take on Airbnb's latest policy changes. Rather than getting caught up in social media outrage over rental agreements and cleaning expectations, Luke encourages property managers to implement the new rules and move on, focusing their energy on running their businesses. He also discusses how AI tools like Claude and ChatGPT are becoming essential for short-term rental operators, sharing how he used Claude's desktop app and integrations with Hospitable and Airbnb to update his listings and urging property managers to embrace AI before they fall behind.

How to connect with Luke:

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For more information on how to get into short term rentals, read Avery’s books:

Smarter Short Term Rentals - Buy it on Amazon
Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties – Buy it on Amazon

Fresh back from the Vacation Rental Management Association (VRMA) conference in Nashville, Luke recaps his first time attending the industry’s biggest property management event, now in its 41st year. His biggest takeaway is that every booth was built around AI and tech, and if you aren’t leaning in, you’re getting left behind. He shares practical ways he’s using AI in daily life, from a new AI calendar app to Spotify’s Discover Weekly to connecting Strava to Claude ahead of his marathon.

How to connect with Luke:

The Short Term Shop - https://theshorttermshop.com/

Short Term Shop Plus - stsplus.com

Follow us on Instagram

Follow us on TikTok

Join the Short Term Shop Facebook group

Check out the Short Term Shop on YouTube

For more information on how to get into short term rentals, read Avery’s books:

Smarter Short Term Rentals - Buy it on Amazon
Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties – Buy it on Amazon

The Short Term Shop team shares a wide-ranging 2027 outlook for short-term rental investors. They discuss the buyer’s market in vacation destinations, interest rates and financing strategies, rental performance expectations, changing booking platform fees and policies, and the growing role of AI in guest operations and property research. CPA guests Matt and Amanda explain depreciation and the short-term rental tax strategy, including material participation and carrying unused losses forward. Agent Natalie offers guidance on using AI during the buying process: use it to research and organize information, while building understanding through conversations with local professionals. The team also reviews software developments in guest messaging, cleaning coordination, pricing, and property amenities, and closes with advice on keeping accurate, real-time records of time spent working on a rental.

How to connect with Luke:

The Short Term Shop - https://theshorttermshop.com/

Short Term Shop Plus - stsplus.com

Follow us on Instagram

Follow us on TikTok

Join the Short Term Shop Facebook group

Check out the Short Term Shop on YouTube

For more information on how to get into short term rentals, read Avery’s books:

Smarter Short Term Rentals - Buy it on Amazon
Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties – Buy it on Amazon

Luke shares his firsthand experience following a direct-hit Category 3 hurricane in the Destin and 30A area, discussing the realities of storm damage, the importance of inspecting and removing dead trees before disaster strikes, and why property managers should prioritize safety over profits when it comes to guest cancellations and refunds. He also reflects on the risks of owning beach properties, the costs of insurance and maintenance, and the resilience of coastal communities after a storm. His biggest takeaway for landlords and property managers: inspect your trees, plan ahead, and always put people’s safety first.

How to connect with Luke:

The Short Term Shop - https://theshorttermshop.com/

Short Term Shop Plus - stsplus.com

Follow us on Instagram

Follow us on TikTok

Join the Short Term Shop Facebook group

Check out the Short Term Shop on YouTube

For more information on how to get into short term rentals, read Avery’s books:

Smarter Short Term Rentals - Buy it on Amazon
Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties – Buy it on Amazon

Luke tackles one of the most common questions he gets: how do you find a plumber, roofer, or other vendor for your short-term rental? He explains that finding them is only half the battle, since tracking people down, following up repeatedly, and holding them accountable is a huge part of being a property manager. Then he does a live screen share showing how he uses AI to build a vendor list, from writing detailed prompts about location, recent recommendations, and review counts to refining results until he gets names and phone numbers. He also shares what he looks for in a vendor, like small operations that welcome rental work, and what to ask when you call, from availability to whether they can really show up when they say they will.

How to connect with Luke:

The Short Term Shop - https://theshorttermshop.com/

Short Term Shop Plus - stsplus.com

Follow us on Instagram

Follow us on TikTok

Join the Short Term Shop Facebook group

Check out the Short Term Shop on YouTube

For more information on how to get into short term rentals, read Avery’s books:

Smarter Short Term Rentals - Buy it on Amazon
Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties – Buy it on Amazon

Luke explains how he’s using Vrbo ad campaigns to boost listing visibility, including how he’s offsetting advertising costs with guest fees, and shares why he ultimately decided to integrate Vrbo directly with Hospitable despite initial concerns about the new technology. Luke also breaks down the benefits he’s seeing from managing Vrbo listings directly through Hospitable, including improved customer support and a more streamlined workflow.

How to connect with Luke:

The Short Term Shop - https://theshorttermshop.com/

Short Term Shop Plus - stsplus.com

Follow us on Instagram

Follow us on TikTok

Join the Short Term Shop Facebook group

Check out the Short Term Shop on YouTube

For more information on how to get into short term rentals, read Avery’s books:

Smarter Short Term Rentals - Buy it on Amazon
Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties – Buy it on Amazon

Luke shares how he’s using AI integrations and Chrome extensions to streamline property management. He covers practical applications like analyzing potential properties, managing VRBO ad campaigns, updating listing headlines, adjusting PriceLabs settings, monitoring property issues, and handling guest communications. He also discusses where AI still falls short—particularly with revenue and pricing data—and why hosts need to treat AI more like an employee that requires training, oversight, and clear instructions.

How to connect with Luke:

The Short Term Shop - https://theshorttermshop.com/

Short Term Shop Plus - stsplus.com

Follow us on Instagram

Follow us on TikTok

Join the Short Term Shop Facebook group

Check out the Short Term Shop on YouTube

For more information on how to get into short term rentals, read Avery’s books:

Smarter Short Term Rentals - Buy it on Amazon
Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties – Buy it on Amazon

Luke Carl gets candid about what guests are actually looking for when they book a short-term rental and why owners need to understand the experience they're selling. He explains how kitchens, privacy, space, and amenities can give STRs an advantage over hotels, while also emphasizing the importance of designing properties around how guests actually use them. Luke also shares practical lessons on building more durable rentals, including reinforcing bed frames, choosing furniture that can withstand heavy use, and avoiding unnecessary spending on expensive furnishings.

How to connect with Luke:

The Short Term Shop - https://theshorttermshop.com/

Short Term Shop Plus - stsplus.com

Follow us on Instagram

Follow us on TikTok

Join the Short Term Shop Facebook group

Check out the Short Term Shop on YouTube

For more information on how to get into short term rentals, read Avery’s books:

Smarter Short Term Rentals - Buy it on Amazon
Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties – Buy it on Amazon