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Short Term Rental Management

Short Term Rental Management

By: 8 Figure Airbnb and Short Term Rental Real Estate Investor Luke Carl
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About this listen

 Welcome to Short Term Rental Management. The show about managing your short term rental from anywhere in the world. Tips in tricks to become a better host. With your host, Luke Carl, a real estate professional that began his career buying short term rentals in vacation markets in order to use the cash flow to purchase long-term rentals. Luke is the proud owner of the longest running “Airbnb” in the Smoky Mountains, and has hosted over 4000 stays in his career. He owns hundreds of units with no partners -including multi-family, single-family long terms, and of course, short term rentals.© 2023 Economics Management Management & Leadership
Episodes
  • Always Assume User Error

    Always Assume User Error
    Dec 2 2025

    On this week’s episode of Short Term Rental Management, Luke digs into why you should always assume user error first when guests report that something is “broken,” using real-world examples like HVAC issues and TV/Roku remotes to show how basic property knowledge and calm troubleshooting can save you time, money, and stress. He also talks about why a quick phone call can turn a frustrated guest into a satisfied one, and how presenting yourself as a professional operation (even with just one property) helps you handle problems more smoothly.

    How to connect with Luke:

    The Short Term Shop - https://theshorttermshop.com/

    Short Term Shop Plus - stsplus.com

    Follow us on Instagram

    Follow us on TikTok

    Join the Short Term Shop Facebook group

    Check out the Short Term Shop on YouTube

    For more information on how to get into short term rentals, read Avery’s books:

    Smarter Short Term Rentals - Buy it on Amazon
    Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties – Buy it on Amazon
    Show More Show Less
    16 mins
  • The Word Yes

    The Word Yes
    Nov 25 2025

    On this week’s episode of Short Term Rental Management, Luke dives into “The Word Yes” and how a simple mindset shift can dramatically improve your guest experience and reviews. Reflecting on the post-COVID era, Luke explains why hosts can no longer afford to say no to small requests like paper towels or detergent, and how embracing flexibility pays off in long-term success.

    How to connect with Luke:

    The Short Term Shop - https://theshorttermshop.com/

    Short Term Shop Plus - stsplus.com

    Follow us on Instagram

    Follow us on TikTok

    Join the Short Term Shop Facebook group

    Check out the Short Term Shop on YouTube

    For more information on how to get into short term rentals, read Avery’s books:

    Smarter Short Term Rentals - Buy it on Amazon
    Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties – Buy it on Amazon
    Show More Show Less
    21 mins
  • Repeat Guests Are For Suckers

    Repeat Guests Are For Suckers
    Nov 18 2025

    On this week's episode of Short Term Rental Management, Luke breaks down why he believes “repeat guests are for suckers” and why obsessing over getting people back to the same property is usually a poor use of time. He contrasts the heavy effort of building repeat-guest lists, direct booking systems, and loyalty-style incentives with simply leveraging platforms like Airbnb and Vrbo, which already spend massive amounts on marketing to bring in an endless stream of new guests. Along the way, Luke shares personal stories about travel habits, Disney trips, gas-price frugality, and mindset, all to drive home the point that your house isn’t that special, you’re a landlord first, and your energy is better spent finding new guests than clinging to the same ones.

    How to connect with Luke:

    The Short Term Shop - https://theshorttermshop.com/

    Short Term Shop Plus - stsplus.com

    Follow us on Instagram

    Follow us on TikTok

    Join the Short Term Shop Facebook group

    Check out the Short Term Shop on YouTube

    For more information on how to get into short term rentals, read Avery’s books:

    Smarter Short Term Rentals - Buy it on Amazon
    Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties – Buy it on Amazon
    Show More Show Less
    19 mins
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