Seven on 7: Episode 25, ACSI High-Scoring Cooperatives with Broadband
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Seven on 7: Episode 25, ACSI High-Scoring Cooperatives with Broadband
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About this listen
Join us for our final podcast of the year as we wrap up our series on high-performing cooperatives! This time, we’re diving into the world of broadband and the co-ops leading the charge in bringing this essential service to their members. Who better to share their insights than this month’s guests: Marty Haught, Assistant General Manager/COO of United Cooperative Services, and Tom Stackhouse, President/CEO of Central Alabama Electric Cooperative. Both have earned customer satisfaction scores in the 90s and adding rural broadband has been valuable to their members.
We’ll explore how the broadband industry can sometimes feel like the Wild West, but how something as truly listening to your members can set you apart from the competition. Don’t miss this engaging and informative episode!
Hosted and produced by Jana Adams, Executive Director, Touchstone Energy® Cooperatives. Edited by Rafael Fernandez, Creative Producer.