Seven on 7: Episode 23 - Special Edition | Core Values, The 90s Are Here!
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Seven on 7: Episode 23 - Special Edition | Core Values, The 90s Are Here!
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About this listen
🎶 "Everybody's talking 'bout the 90s..." 🎶 No, we’re not bringing back flannel shirts or boy bands, but we are bringing you something even better! We’re diving into two electric cooperatives that have been consistently hitting top scores in customer satisfaction, landing in the 90s. This week, we welcome Steve Rhodes, CEO of CHELCO in Florida, and Blake House, VP/Marketing and Member Services of Sawnee EMC in Georgia. In just seven minutes, they’ll provide valuable insights.
We’ll also explore how, while you can’t always say 'yes' to every request, finding common ground with member-owners by carefully analyzing survey results makes all the difference. Don’t miss out on these practical tips for boosting member engagement and satisfaction!"
Hosted and produced by Jana Adams, Executive Director, Touchstone Energy® Cooperatives. Edited by Rafael Fernandez, Creative Producer.