Episodes

  • Mini Moment #10: Scalp Care is the New Skincare – with Monique McMahon
    Nov 2 2025

    What if the secret to stronger, thicker, and more beautiful hair starts where you least expect it...your scalp?

    In this Mini Moment. Samara and Jen are joined again by the amazing Monique McMahon. Owner of Que Colour and MCM Beauty, to talk about the growing movement that’s redefining the beauty industry: scalp care.

    Fresh from her US masterclass tour and the global launch of the Christophe Robin Fortifying Range, Monique shares what’s driving the shift from styling to scalp science and how salon owners can lead the conversation.

    💡 In this episode, you’ll hear:

    • Why scalp health is the new frontier in haircare
    • The truth about stress, slick backs, and hair loss
    • What makes the Christophe Robin Fortifying Range so powerful
    • How to guide clients through their own hair health journey
    • Simple tools and habits for stronger, healthier hair

    This isn’t just about great hair, it’s about transforming the way we care for it, from root to tip.

    Featured Product: Christophe Robin Fortifying Range

    The Christophe Robin Fortifying Range strengthens and revitalises weakened hair, helping reduce hair fall caused by breakage by up to five times after just one use. Infused with amaranth peptides, it leaves hair visibly stronger, fuller, and more resilient.

    👉 Explore the range here

    Timestamps

    00:00 Introduction and Special Guest Announcement

    01:00 Monique's US Masterclass Tour

    01:54 Hair Loss and Scalp Health Discussion

    03:02 Christophe Robin Fortifying Range

    10:40 Tips for Discussing Hair Loss with Clients

    14:20 Wrapping Up

    Mentioned in this episode:

    💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM Imports

    We’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:

    Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.

    ➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.

    It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.

    Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇

    MCM

    💛 A HUGE Thank You to Our Podcast Sponsors - Timely

    We’ve partnered with Timely to bring you something special:

    ➡ Enjoy a 14 day free trial to see how Timely can transform your salon.

    ➡ New customers get 50% off their first 3 months.

    If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.

    Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇

    Timely

    Show More Show Less
    16 mins
  • Make Tech Sexy: Loyalty, Memberships & Real Marketing for Salons - with Brayden from YSS
    Oct 26 2025

    What happens when a tech minded gamer swaps code for colour and decides to make salon tech & marketing sexy?

    In this episode in the Inner Sanctum, we sit down with Brayden, founder of Your Salon Support and host of the podcast talk show, Can We Go Live, to unpack how salon owners can make tech and marketing feel sexy, simple, and smart again.

    Brayden shares his journey from the video game industry to the hair and beauty world, building systems that help salon owners move beyond the “post and hope” marketing mindset. We dive into the thinking behind his YSS Loyalty platform and how it’s reshaping the way salons connect with their clients, building real loyalty without relying on discounts.

    You’ll also hear how to turn memberships into recurring revenue, why your email list might be your most underused asset, and how small tech shifts can make a big impact on client retention, consistency, and growth.

    What We Cover

    • The 4 pillars of salon marketing
    • Loyalty that lives on your client’s phone (and why it works)
    • How to make memberships make sense for hair
    • Filling last minute gaps without cheapening your brand
    • The one marketing tool you need to turn on today


    This isn’t just a conversation about marketing systems, it’s a wake up call that the future of your salon is already in your hands.


    Timestamps

    00:00 Episode Summary

    02:42 Journey from Video Games to Salon Support

    04:30 Building a Business in Salon Support

    07:42 Marketing Strategies and Diversification

    15:44 Loyalty and Membership Programs

    25:00 Understanding Your Audience

    25:15 Effective Use of Availability

    25:59 Rebooking Strategies

    26:37 Innovative Commission Tracking

    27:44 Building Loyalty Without Cheapening

    28:31 Integrating with Modern Software

    31:39 Making Tech Sexy in the Salon Industry

    35:09 Remote Team Dynamics

    41:39 Expanding Globally

    45:17 The Importance of Email Marketing

    46:47 Conclusion and Final Thoughts


    🎁 Special Gift from Brayden:

    Brayden is offering Salon Rising: The Podcast listeners a 3 month free YSS Loyalty subscription. Designed to help you elevate client connection and loyalty in your salon.

    To unlock, use the referral code SALON RISING via yssloyalty.com/contact

    Mentioned in this episode:

    💛 A HUGE Thank You to Our Podcast Sponsors - Timely

    We’ve partnered with Timely to bring you something special:

    ➡ Enjoy a 14 day free trial to see how Timely can transform your salon.

    ➡ New customers get 50% off their first 3 months.

    If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.

    Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇

    Timely

    💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM Imports

    We’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:

    Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.

    ➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.

    It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.

    Click the link below to request your FREE Christophe Robin Discovery Box,...

    Show More Show Less
    48 mins
  • Mini Moment #9: Inside the Culture Reset Masterclass — Boundaries, Team Energy & Real Leadership
    Oct 19 2025

    Culture is the heartbeat of your salon, but it needs constant attention to stay strong.

    In this episode, Samara and Jen give a behind the scenes look at the Culture Reset Masterclass, where they’ll unpack what it really takes to build a team culture that’s calm, connected, and accountable.

    They share personal lessons from years of leadership, the moments that worked, the ones that didn’t, and the game changing mindset shifts that transformed how they lead their teams.

    💡 In this episode, you’ll hear:

    • What the Culture Reset Masterclass will cover (and why it’s so needed right now)
    • The one culture mistake most salon owners make
    • How to rebuild trust and motivation in your team
    • Real talk on boundaries, burnout, and brave conversations
    • Why this reset could change your 2026


    If you’ve been feeling off balance with your team, unsure how to reconnect, or just need a fresh start for the year ahead, this masterclass is your moment.


    Timestamps

    00:00 Introduction and Greetings

    00:24 Diving into Culture

    00:59 Masterclass Insights and Reflections

    05:00 Team Dynamics and Values

    07:30 Practical Tips for Team Meetings

    08:20 Upcoming Culture Masterclass Details

    Mentioned in this episode:

    💛 A HUGE Thank You to Our Podcast Sponsors - Timely

    We’ve partnered with Timely to bring you something special:

    ➡ Enjoy a 14 day free trial to see how Timely can transform your salon.

    ➡ New customers get 50% off their first 3 months.

    If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.

    Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇

    Timely

    💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM Imports

    We’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:

    Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.

    ➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.

    It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.

    Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇

    MCM

    💛 It’s Time to Reset, Realign, and Feel Good in Business Again

    On October 29th, join Samara LIVE inside The Culture Reset Masterclass.

    If your salon or solo business has been feeling a little off, this 90 minute session is your space to pause, reflect, and realign.

    You’ll reconnect with your purpose, clarify your values, and set boundaries that protect your energy, so you can step into the new year feeling grounded, clear, and inspired.

    Alongside the session, you’ll also receive your own Culture Reset Plan a practical guide you can use with your team or by yourself to turn reflection into action and keep your culture strong all year round.

    90-Minute Live Masterclass
    Includes your own Culture Reset Plan
    For salon owners and solo operators
    Recording included
    💸 Save 5% with code POD5 at checkout

    Click below to Join Now 👇

    Culture Masterclass

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    10 mins
  • Revisiting Episode 1: Who We Were & Who We Are Now
    Oct 12 2025

    What happens when you press play on your very first podcast episode two years later?

    In this special episode, Samara and Jen go back to where it all began. Episode 1 of Salon Rising: The Podcast. What started as two best friends sharing insights about business, life, and salon ownership has since grown into a platform of connection, community, and real conversations.

    Listening back, some things made us cringe, but what stood out most was how much has changed, in business, in life, and in who we are today.

    We revisit the lessons, the laughs, and the raw truths of that first conversation, and share how our purpose has evolved, what’s stayed the same, and why this podcast still lights us up.

    💡 In this episode, you’ll hear:

    • The biggest shifts in our lives and businesses since Episode 1
    • How our philosophies on business and life have evolved
    • The power of speaking from scars, not wounds
    • Why community, connection, and storytelling are still at the heart of Salon Rising
    • What we’ve learned about impact, growth, and building a life (not just a business)


    This isn’t just a reintroduction, it’s proof that growth is constant, change is inevitable, and your story will always keep unfolding.


    Timestamps:

    00:00 Introduction: The Purpose of Salon Rising

    01:46 Reflecting on the First Episode

    02:01 Reintroducing Ourselves

    02:16 Jen's Journey and Identity

    04:16 Sam's Journey and Identity

    06:40 The Evolution of Our Podcast

    10:05 Navigating Personal and Professional Challenges

    13:15 The Impact of Sharing Stories

    20:28 The Purpose Behind the Podcast

    21:24 Reflecting on Personal Growth

    22:03 Unexpected Podcast Journey

    23:25 Transformative Conversations

    24:52 Purpose and Impact

    26:47 Creating a Supportive Community

    30:28 Balancing Business and Life

    33:30 Gratitude and Perspective

    38:32 Invitation to Share Stories

    39:17 Conclusion and Gratitude

    Mentioned in this episode:

    Timely

    💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM Imports

    We’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:

    Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.

    ➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.

    It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.

    Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇

    MCM

    💛 A HUGE Thank You to Our Podcast Sponsors - Timely

    We’ve partnered with Timely to bring you something special:

    ➡ Enjoy a 14 day free trial to see how Timely can transform your salon.

    ➡ New customers get 50% off their first 3 months.

    If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.

    Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇

    Timely

    Show More Show Less
    45 mins
  • Mini Moment #8: Choosing the Right Colour Brand with Monique McMahon
    Oct 5 2025

    Choosing a colour brand isn’t just about tubes of tint, it’s one of the biggest financial and cultural decisions you’ll make as a salon owner. In this mini moment, Jen sits down with the incredible Monique McMahon, salon owner and Wella Colour Ambassador, to unpack how to make the right choice for your business and your team.

    Monique shares why opportunities should be at the top of your list, how to negotiate with brands, and what she looks for to ensure her team thrives in and out of the salon.

    💡 In this episode, you’ll learn:

    • Why your colour brand choice is about more than cost
    • The opportunities top brands can offer your team (education, Fashion Week, editorial, social media)
    • The two non negotiable questions to ask when choosing a brand
    • How to align your salon values with the right partner
    • Why “don’t ask, don’t get” is the motto for negotiating with colour companies

    If you’ve ever felt overwhelmed by the sea of colour brands, this chat will give you clarity, confidence, and the courage to ask for what you and your team really need.


    Timestamps

    00:00 Introducing Monique McMahon

    00:33 Choosing the Right Colour Brand

    01:45 Opportunities with Colour Brands

    03:09 The Importance of Asking for Opportunities

    07:45 Monique's Role and Experience

    09:40 Tips for Salon Owners

    Mentioned in this episode:

    💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM Imports

    We’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:

    Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.

    ➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.

    It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.

    Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇

    MCM

    💛 A HUGE Thank You to Our Podcast Sponsors - Timely

    We’ve partnered with Timely to bring you something special:

    ➡ Enjoy a 14 day free trial to see how Timely can transform your salon.

    ➡ New customers get 50% off their first 3 months.

    If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.

    Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇

    Timely

    Show More Show Less
    13 mins
  • What 27 Years in Beauty Taught Jeanette About Success and Authenticity
    Sep 28 2025

    What does true success in the beauty industry look like? And how do you stay authentic while building it?

    In this inspiring episode, Jen sits down with Jeanette, General Manager of Beauty Wholesaler, Salon First, who has spent 27 years growing, adapting, and thriving alongside the ever changing beauty industry.

    From the days of “Back Scratches” in 1989 to leading one of Australia’s most trusted distributors today, Jeanette shares the lessons that only time, resilience, and authenticity can teach.

    💡 In this episode, you’ll learn:

    • Why authenticity is the foundation of long-term success
    • How the beauty industry has evolved over nearly three decades
    • Lessons in leadership, team culture, and staying adaptable
    • The real numbers every salon owner needs to know (and why numbers don’t lie)
    • Why niching down and knowing your value will always win

    This conversation is packed with wisdom, perspective, and practical advice for salon owners who want to grow not just a business, but a career built on authenticity.

    Timestamps

    00:00 Episode Summary

    01:03 Welcome to the Inner Sanctum

    05:17 Trends in the Beauty Industry

    06:01 The Rise of Lash and Brow Services

    06:28 Skin Care Innovations

    14:52 Navigating Business Challenges

    24:05 Digital Transformation in Beauty

    26:59 Industry Experience and Consistency

    27:42 Digital Growth and Social Proof

    29:05 Partnerships and Collaborations

    32:11 Niche Markets and Community Building

    35:11 Balancing Work and Personal Life

    37:36 The Importance of Numbers

    41:22 Choosing the Right Partnerships

    46:04 Trade Shows and Industry Events

    53:03 Final Thoughts and Takeaways

    Mentioned in this episode:

    Timely

    💛 A HUGE Thank You to Our Podcast Sponsors - Timely

    We’ve partnered with Timely to bring you something special:

    ➡ Enjoy a 14 day free trial to see how Timely can transform your salon.

    ➡ New customers get 50% off their first 3 months.

    If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.

    Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇

    Timely

    💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM Imports

    We’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:

    Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.

    ➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.

    It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.

    Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇

    MCM

    Show More Show Less
    56 mins
  • Mini Moment #7 – Designing a Business That Fits Your Life
    Sep 22 2025

    What if you built your salon around the life you actually want? Not what others expect.

    In this Mini Moment, Samara, Jen, and Taryn from Brow Substance dive into the powerful (and often overlooked) question: What do you really want your business and life to look like?

    From the pressure to “progress” into salon ownership, to the reality of balancing family, staff, and clients, this episode explores why success doesn’t always mean bigger. Sometimes the most powerful move is choosing a path that aligns with your values, your energy, and the season of life you’re in.

    💡 In this episode, you’ll hear:

    • How to map out what you want your life (and mornings, weekends, and energy) to look like
    • Why salon ownership isn’t the only definition of growth or success
    • The trade offs of scaling vs. staying lean, and how to know which is right for you
    • Two different but equally purposeful paths from Taryn and Jen
    • Why purpose driven decisions build stronger businesses and happier lives


    This is your reminder to pause, reflect, and choose a business model that fuels your life, not drains it.


    Timestamps

    00:00 Introduction

    01:18 Personal Experiences and Reflections

    03:09 Balancing Business and Personal Life

    03:58 Deciding on Business Expansion

    07:03 Supporting Young People in the Industry

    14:20 Final Thoughts and Advice

    Mentioned in this episode:

    💛 A HUGE Thank You to Our Podcast Sponsors - Timely

    We’ve partnered with Timely to bring you something special:

    ➡ Enjoy a 14 day free trial to see how Timely can transform your salon.

    ➡ New customers get 50% off their first 3 months.

    If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.

    Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇

    Timely

    💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM Imports

    We’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:

    Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.

    ➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.

    It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.

    Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇

    MCM

    Show More Show Less
    19 mins
  • Creating Safe Salons: The Culture Shift That Fuels Profit
    Sep 14 2025

    What actually makes teams high performing (and salons sustainable)?

    Leadership & culture coach Emma Campbell joins Samara to unpack why a sense of safety and purpose at work is the secret to performance, profit, and long term team loyalty.

    Together, they explore how salon owners can step out of the bottleneck, empower their teams, and create a culture where people feel supported to bring their best selves to work. Expect honest conversation, practical strategies, and some “aha” moments about what really drives engagement.

    💡 In this episode, you’ll learn:

    • Why team culture rooted in safety creates performance and profit
    • How to share financials without overwhelming your team
    • What to let go of (and delegate) so you’re not running on fumes
    • What psychological safety is and why it’s the secret to high performing teams
    • How to balance purpose and profit without guilt
    • Practical tools for checking in on your culture and your own energy

    This isn’t about buzzwords or business fads. It’s about building a salon culture where people feel safe, inspired, and motivated and where you as the owner don’t burn out in the process.

    Also mentioned in the episode:

    • Take Emma's Phycological Safety quiz - HERE
    • HERE is Emma's podcast episode on Phycological Safety

    Timestamps

    00:00 Episode Summary

    01:49 Meet Emma Campbell: Leadership and Culture Guru

    04:22 Emma's Journey: From Small Town to Corporate Life

    08:00 Discovering Purpose-Driven Business

    09:24 The Importance of Purpose in Business

    17:24 Balancing Business and Personal Life

    23:25 Dealing with Pre-Teen Anxiety

    25:18 Navigating Big Emotions

    27:37 Seeking Support and Therapy

    36:18 The Importance of Psychological Safety

    40:36 Final Thoughts and Resources

    Mentioned in this episode:

    Timely

    💛 A HUGE Thank You to Our Podcast Sponsors - Timely

    We’ve partnered with Timely to bring you something special:

    ➡ Enjoy a 14 day free trial to see how Timely can transform your salon.

    ➡ New customers get 50% off their first 3 months.

    If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.

    Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇

    Timely

    💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM Imports

    We’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:

    Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.

    ➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.

    It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.

    Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇

    MCM

    Show More Show Less
    42 mins