
S3 E42: Uber, Kit Kat, and Laptop Bags: A Simple Way to Explain Differentiation and Distinctiveness to Stakeholders
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About this listen
Differentiation vs. Distinctiveness.
It’s a debate that’s been looping in marketing circles for years; so what’s our take?
In this episode Jack discusses the effectiveness of both concepts and shares how he talks about it with non-marketers.
In this episode Jack covers:
- The "Laptop Bag Story" that simply explains category entry points, distinctiveness, and differentiation
- How Uber could have theoretically used differentiation in the beginning of their growth, before utilising distinctiveness for further growth beyond a certain size
- How Kit Kat’s “Have a Break” is a distinctiveness play 65 years in the making
- Kantar’s data on when differentiation matters most in a brand’s lifecycle
- The category entry points Snickers are (probably) chasing right now
And - A simple framework for explaining these concepts to stakeholders, jargon-free
If you’ve ever struggled to simplify these distinctiveness and differentiation for non-marketers, or you want to solidify your own philosophy around these concepts, this episode will give you the stories, analogies, and data points you need.
This episode was hosted by:
Jack Ferguson - Host of The Push and Brand Strategist
Find Jack on LinkedIn here: Jack Ferguson | LinkedIn
Follow The Push on LinkedIn here: The Push: Overview | LinkedIn
Follow The Push on TikTok here: thepushmedialab (@thepushmedialab) | TikTok
Follow The Push on Instagram here: Instagram
Visit The Push website here: For Senior Marketers...By Senior Marketers | The Push
Visit Jack’s personal website here: Jack Ferguson — Brand Strategist
Resources Mentioned:
Defending Differentiation Video: Mark Ritson on defending differentiation - IGNITE 2023
Category Entry Points Explanations and Case Studies: Category Entry Point Examples | CEP Case Studies And Inspiration
Brand Salience Definition: How to measure Brand Salience | Ehrenberg-Bass Institute for Marketing Science