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Rethinking Retail | Barbara Kahn

Rethinking Retail | Barbara Kahn

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 Wharton's Barbara Kahn, author of The Shopping Revolution: How Retailers Succeed in an Era of Endless Disruption, explains the latest trends in retail, how AI fits into the customer experience, and what's to come for brick-and-mortar. This episode is part of the “Future of Retail” series.

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