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Raising the Standard: Traders for a safer Kent

Raising the Standard: Traders for a safer Kent

By: Kent County Council
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About this listen

Raising the Standard: Traders for a safer Kent is a series created to help members of Kent County Council's Trading Standards Checked scheme make sense of a range of everyday issues that affect their business, from consumer law and cancellation rights to the steps that traders should be taking to keep themselves and their customers safe as we learn to live with COVID.


The podcast will help members provide safe and reliable local trades for the Kent community, protecting Kent’s most vulnerable consumers and stamping out the rogue traders who prey on them.

Hosted on Acast. See acast.com/privacy for more information.

Kent County Council Economics Leadership Management Management & Leadership Marketing Marketing & Sales
Episodes
  • Introduction

    Introduction
    Apr 29 2022
    In this introductory episode, we hear from Adam Mortimer, who administers Trading Standards Checked, about why the scheme was created, how it helps traders offer peace of mind and confidence to residents of Kent and what to expect in the rest of the series.

    Hosted on Acast. See acast.com/privacy for more information.
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    11 mins
  • COVID-19

    COVID-19
    Jun 3 2022
    In this episode we look at what traders can do to ensure they continue to keep themselves and their customers safe from COVID-19. While regulations are no longer in place, Kent residents still have very real concerns about how the virus can impact them and traders need to be prepared to maintain practice when entering their homes.

    Hosted on Acast. See acast.com/privacy for more information.
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    22 mins
  • Consumer Rights

    Consumer Rights
    Jul 28 2022
    In this episode we look at why it’s important that traders have a decent understanding of consumer law as it affects their businesses. Most crucially, we hear from how knowledge of the issues surrounding the three c’s - contracts, cancellations and complaints – can help both your customers and your business.

    Hosted on Acast. See acast.com/privacy for more information.
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    37 mins

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