“Silence doesn’t solve tension — it just delays the fallout.”

John Prichard, Director at Blue Skies Consulting, has led more than his share of high-stakes projects. And if there’s one pattern he’s seen repeatedly, it’s this: misalignment doesn’t always show up as open conflict. Sometimes it hides behind silence—unspoken concerns, unclear ownership, or teams too worn out to speak up.

In this episode, John joins Frontline Insights to share how he navigates those moments. Drawing from his experience leading complex systems implementations, he walks through the practices that help surface the real issue before it becomes a blocker — asking the right questions, engaging quieter voices, and staying grounded when emotions run high.

This isn't about confrontation. It's about alignment — and why effective leaders often sound less like deciders and more like listeners.

🎧 Listen now for a grounded, real-world conversation about misalignment, momentum, and how to lead through friction—not around it.

📝 Bonus: Read John’s original article on conflict mediation, "How to Use Non-Confrontational Mediation for Disagreements on Projects": https://bit.ly/4ofYZTZ

A production of Blue Skies Consulting

Executive Producer: Justin Nolte
Hosted by Kenis Folk
Guest Expert: John Prichard
Content and Episode Planning by Giraud Jackson
Audio Engineering and Editing by Brandon Friedel