Q&A: Reducing Personnel Turnover, Redeeming Your Brand Reputation, Increasing Team Resilience, & Improving Customer Retention Rates (Episode 16)
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Q&A: Reducing Personnel Turnover, Redeeming Your Brand Reputation, Increasing Team Resilience, & Improving Customer Retention Rates (Episode 16)
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About this listen
In this episode, Benjamin talks answers to recent questions about…
- Improving retention rates and reducing personnel turnover (01:39)
- Ensuring your team meets target deadlines on important projects (05:06)
- Decreasing the rate of refund requests (08:54)
- Redeeming your company’s reputation after negative online reviews (12:10)
- Fostering a more resilient team to end the feeling of constantly having to put out fires (15:43)
- The struggle of replicating a successful business in new locations (19:16)
- Staying ahead of the curve with industry trends (23:08)
- Turning around low customer retention rates (28:30)
>>> Grab the full show notes at https://priorityinitiative.com/s1e16-show-notes/.
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For additional leadership resources, connect with Benjamin on social media: https://priorityinitiative.com/connect