In this episode of the Love Lead Change podcast, Simon Phillips and Renée Smith engage with Gary Keough, a former Global Marketing Director and a leader in psychological safety. They explore themes of leadership, kindness, self-love, and the importance of diverse perspectives in decision-making. Gary shares his journey and insights on how to unlock potential in teams, the significance of creating a psychologically safe environment, and the balance between compassion and accountability in leadership. The conversation emphasizes the need for leaders to listen actively and to foster an environment where team members feel valued and empowered to share their ideas.

Takeaways

• Unlocking potential is a key leadership goal.
• Kindness in leadership is about empathy and honesty.
• Psychological safety allows for open communication.
• Diverse perspectives lead to better decision-making.
• Self-love is essential for effective leadership.
• Leaders should actively listen to their teams.
• Feedback should be constructive and supportive.
• Creating a safe environment encourages innovation.
• Compassion and accountability can coexist in leadership.
• Leadership is about empowering others, not just making decisions.

Sound Bites

• "Kindness is a level of empathy."
• "Self-care is a holistic view."
• "Stop guessing about your team's feelings."
• "Listen really, really well."
• "You can do compassion and accountability."
• "Be your authentic self."

Chapters

00:00 - Introduction and Weekend Reflections

02:25 - Introducing Gary Keough: A Leader in Psychological Safety

03:50 - Unlocking and Igniting Potential in Leadership

06:46 - The Importance of Kindness in Leadership

08:09 - Experiences Shaping Leadership Philosophy

12:48 - Loving Your Team: Practices and Impacts

15:33 - The Role of Diverse Perspectives in Decision Making

18:22 - Launching a 60-Year-Old Whiskey: A Case Study

20:17 - Self-Love and Its Challenges for Leaders

22:42 - Measuring Psychological Safety in Teams

25:31 - Positive Feedback Loops in Leadership

27:56 - Pride in Leadership: Making a Difference

29:25 - Advice for New Leaders: The Power of Listening

33:46 - Balancing Compassion and Accountability in Leadership

36:30 - Final Thoughts on Authentic Leadership

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Connect with the Guest and the Hosts:

Gary Keogh - LinkedIn Profile

Renée Smith - LinkedIn Profile

Simon Phillips - LinkedIn Profile

All Music composed by Adam Phillips

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