This episode examines how AI is reshaping local government operations—and why we may be entering a “post-Google search age.” Drawing on real-world use cases from Civic.AI, we look at how advanced tools like Perplexity AI are shifting from being simple “answer engines” to acting as on-demand analysts. With features like live citations, audit trails, and transparent sourcing, these tools promise governments new ways to streamline workflows, strengthen public trust, and create extra capacity without overtime.

Key examples include HR policy chatbots that provide instant, consistent answers to staff questions, AI-driven budget anomaly detection, and the use of Perplexity Labs to build procurement policies or grant analyses in minutes, complete with references. The episode highlights both the strategic upsides—rapid prototyping, transparency from the first draft, and staff support—and the practical guardrails needed to ensure AI adoption aligns with public sector values.

For local governments navigating tight budgets and talent gaps, this episode shows how AI can act as a junior policy aide, helping agencies do more with less while keeping trust and accountability at the center.

Learn more at www.civicinnovation.ai
Connect with Micah on LinkedIn