In this episode of the Pool Chasers Podcast, Greg and Justin sit down with Monica Archibald, District Sales Manager at Hayward Pool Products, for an in-depth conversation on the evolution of pool equipment, customer service, and industry innovation. Monica shares her journey from customer service in Temecula to becoming a key figure at Hayward, offering insights into how the company listens to the market through "Voice of the Customer" initiatives.

They explore differences between the California and Arizona markets, the perception of pricing in the industry, and Hayward’s approach to product support and training. Monica discusses new developments like the XL pump, advanced cartridge filters, co-op programs, and the recently acquired Clark King commercial division. The trio also touches on the importance of service after the sale, the reality of product development cycles, and the role of relationships in driving success.

Whether you're a pool pro, builder, or someone exploring new equipment options, this episode offers valuable behind-the-scenes insight into one of the industry’s leading manufacturers.

Connect with Hayward Pool Products:

• Website
• Instagram
• LinkedIn
• Facebook
• YouTube

In this episode of the Pool Chasers Podcast, Greg Villafana and Justin Bowie talk with Israel Saari, Digital Solutions Category Manager at Pentair, about how automation and remote monitoring can transform the pool industry for both homeowners and pool pros.

Israel explains how Pentair’s IntelliCenter automation systems—including the IntelliFlo3 pump, Upgrade Kits, IntelliCenter and IntelliCenter Lite—allow pros and homeowners to control and monitor pools remotely via the Pentair Pool App.

Mentioned in episode:
Israel Saari LinkedIn
Pentair Website
IntelliFlo3
Pentair Pool App
IntelliCenter
IntelliCenter Pool Control Upgrade Kit
IntelliCenter Lite
IntelliCenter Remote Monitoring Login

In this episode, we dive into the ins and outs of gas installations for pool and spa heaters. With winter approaching, homeowners are eager to heat their pools and spas, making this a high-demand service. From pre-site inspections to final inspections, permits, and everything in between, the Justin Bowie of JMax Plumbing shares his expert insights on what goes into a seamless gas installation. Whether you're a homeowner, a pool builder, or a pool service company, this episode covers all the details to help you better understand the process and what to expect.

Connect with JMax Plumbing

• Email: justin@jmaxplumbing.com
• JMax Website
• Instagram @bearded_plumber
• Facebook
• YouTube

Connect with Pool Chasers

• Website
• Instagram
• Facebook
• LinkedIn
• YouTube

In this episode we sit down with Matt Lord, the young and energetic second-generation pool builder behind Coastal Pools in Melbourne, Australia. Matt shares his journey of joining the family business in 2016 and how he’s injected a fresh perspective into an industry that’s often slow to change. From his initial insecurities about being a young entrepreneur in an “old man’s game” to recognizing his youth as a key asset, Matt talks about his unique approach to pool building and business.

Listeners will hear about the challenges and rewards of running a boutique pool business in Australia, where quality craftsmanship and personalized service are top priorities. Matt discusses how Coastal Pools creates customized, high-end swimming pools, emphasizing detail, innovation, and customer relationships that extend beyond just building pools.

• Sponsored by Lyon Financial

Connect with Matt Lord & Coastal Pools

• Website
• Instagram

Connect with Pool Chasers

• Website
• Instagram
• Facebook
• LinkedIn
• YouTube

In this episode, Greg and Justin sit down with Jessica Werner from Clear Comfort, a leading provider of Advanced Oxidation Process (AOP) sanitation systems for pools and spas. Jessica delves deep into the technology behind Clear Comfort’s innovative systems, which use hydroxyl radicals to sanitize pool water. She shares insights about the company's history, how their technology reduces the need for harsh chemicals, and how it helps homeowners and commercial pool operators maintain cleaner, healthier pools with less chlorine. Jessica also explains Clear Comfort's systems' environmental benefits, ease of use, and how they cater to both high-end residential pools and large commercial facilities.

This episode is brought to you by Lyon Financial:
Offering low-rate financing options for pool installations. Visit https://www.lyonfinancial.net/ or call 877-754-5966 for more details.

Connect with Clear Comfort & Jessica Werner

• Website
• Jessica Email: jwerner@clearcomfort.com
• Instagram
• Facebook
• YouTube
• Clear Comfort LinkedIn
• X

Connect with Pool Chasers

• Website
• Instagram
• Facebook
• LinkedIn
• YouTube

Connect with JMax

• Website
• Instagram
• Facebook
• LinkedIn
• YouTube

In this exciting episode, we were joined by Dennis Boyd of Pro Pool Inspectors and Charlie Raphael of Watershape University to introduce the Certified Residential Pool Inspector (CRPI) Training Course, the first of its kind for the pool industry. The discussion centers around the importance of professional certification for pool inspectors and how it benefits both pool professionals and homeowners. Dennis and Charlie explain how the new Certified Watershape Residential Inspector (CRWI) Certification is setting a new standard in the pool industry, particularly in real estate transactions. They also provide details on the upcoming course offerings, including how to sign up, and why continuous education and certification are key to success in the pool industry.

Sign Up Or Learn More:

• Certified Residential Pool Inspector (CRPI) Training Course
• WU B2121: Pool Inspections for Real Estate Transactions October 7-8 Hosted by Master Pools Guild & Watershape University in San Antonio, TX

Connect with Pro Pool Inspectors:

• Website
• Instagram
• Facebook
• YouTube
• TikTok
• LinkedIn

Connect with Watershape University:

• Website
• Instagram
• Facebook

In this episode, we sit down with Bunim Laskin, the founder and chairman of Swimply. Swimply is an innovative platform that allows homeowners to rent out their swimming pools, similar to Airbnb but for pools. Bunim shares the inspiring story of how Swimply was born out of a simple neighborhood agreement and evolved into a multi-million dollar business. They discuss the challenges and successes of building the company, the impact it has on local communities, and the potential for future expansion into other rental markets like boats and sports facilities.

The conversation also touches on how Swimply provides pool owners with a way to recoup their maintenance costs and even turn a profit, while offering non-pool owners affordable access to private pools. Bunim also talks about the company's efforts to collaborate with pool professionals and the exciting new features and expansions that Swimply is launching.

Brought to you by: Lyon Financial

In this episode we sit down with Cohl and Lisa Workman of Thunderbird Pools. They discuss their 22 years in the pool industry, their journey from humble beginnings to becoming a leading name in the industry, and the personal and professional philosophies that have guided their success. Cole and Lisa share insights into their business operations, including their commitment to quality, the importance of strong relationships with subcontractors, and their innovative approach to pool design and construction. They also delve into their future plans, including the expansion of their business and their focus on creating luxury pools.