Personalized Leadership Builds Loyalty with Tracey Nyholt cover art

Personalized Leadership Builds Loyalty with Tracey Nyholt

Personalized Leadership Builds Loyalty with Tracey Nyholt

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About this listen

Host: Carrie Tuttle
Guest: Tracey Nyholt

Tracey Nyholt, founder and CEO of TechJutsu Inc., a cybersecurity company celebrating its 10th anniversary in 2025. With her small but mighty team, she has established a "professional on top, party on the bottom" remote work culture and shares her thoughts on building a company without boundaries.

Tracey’s open heart is humbling. She shares about experiencing and supporting her team through the loss of a team member and the impact grief had. From handling profound leadership challenges to supporting team members in pursuing their dreams, Tracey shares the details of stories from her journey and how a personalized approach creates loyal team members.

She gives some great examples of the kind of candid conversations Tracey has with her team about performance and how the team sometimes surprises her – like one who asked to be punished! This episode offers valuable insights for leaders managing remote teams and building company culture while scaling an award-winning technology business.


QUOTE-WORTHY MOMENTS:

  • “No mistake, no bad decision is so bad that you can't fix it, adjust or change. So don't beat yourself up too much.”
  • "Everyone has a ‘performance love language’.”

EPISODE HIGHLIGHTS:

  • Leadership requires adapting to the diverse needs of team members
  • Creating a sense of belonging enhances team loyalty and performance
  • Supporting employees' personal dreams is more achievable than you think
  • Coping with loss is a shared experience that can strengthen team bonds when you talk openly
  • Fostering creativity and problem-solving is essential in a tech environment
  • Empowering women in technology is a key focus
  • Setting clear objectives and checking in regularly is vital for team alignment
  • Remote work can be productive if managed effectively
  • Building personal connections within a team enhances overall morale


LINKS FROM EPISODE:

Tracey Nyholt on LinkedIn:https://www.linkedin.com/in/tracey-nyholt-226b2115/

TechJutsu Website:https://www.techjutsu.ca/

CallerVerify:https://www.callerverify.com/

Resources:

Canadian Cybersecurity Network: https://canadiancybersecuritynetwork.com/

Women in Communications & Technology: https://wct-fct.com/


Books Mentioned:

Unapologetically Ambitious – Shellye Archambeauhttps://amzn.to/4gBqNgc

The 5 Languages of Appreciation in the Workplace - Gary Chapman and Paul Whitehttps://amzn.to/4jQJWxM

The 5 Love Languages – Gary Chapmanhttps://amzn.to/40T0mwP

Note: We use affiliate links for recommended resources and might receive a few pennies if you choose to buy something.

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