Episodes

  • Seizing Leadership Opportunities
    Jul 29 2025

    In this episode of Outside the Box, host Kevin sits down with Ret. Chief Ken Prillaman, a veteran fire service leader with nearly five decades of experience, to discuss something every leader needs to master: seizing opportunities.

    From career growth to training, mentorship, and seizing the right moment to step up, this conversation explores why saying “yes” matters and how leaders can model opportunity-taking for their teams. Chief Prillaman shares lessons from his time as a Fire Chief and his work with the Texas Fire Chiefs Association.

    Key Takeaways:
    • Why seizing opportunities is critical for leadership growth
    • How vulnerability and authenticity build credibility with your crew
    • The danger of letting fear keep you from valuable chances
    • Why mentorship and unscripted conversations matter more than ever
    • How the fire service must evolve to connect with today’s generation
    • The power of modeling opportunity-taking for the next wave of leaders

    If you’re a current or aspiring leader in Fire or EMS, this episode will challenge you to stop waiting and start acting.

    Disclaimer: The Sugar Fire Department, including its officers, employees, and affiliates, shall not be held responsible or liable for any claims, damages, injuries, or losses arising from the use or misuse of the information presented in these videos. Please note that the videos are not a substitute for professional medical advice, diagnosis, or treatment. Emergency Medical Services (EMS) providers should always adhere to the local protocols set by their agency and Medical Director.

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    36 mins
  • Shaping Department Culture
    Jul 1 2025

    In this episode of Outside the Box, we explore how Fire and EMS Leaders can intentionally shape workplace culture. Whether you lead a station, a shift, or a department, culture is happening whether you design it or not.

    Our host, Kevin, sits down with returning guest and school principal Kathy, whose leadership in education mirrors many of the same challenges faced in fire and EMS, including limited resources, high turnover, and the need to build strong crews from diverse teams. Together, they delve into the practical aspects of culture, how to build it, maintain it, and steer it when it begins to shift.

    Key takeaways

    · Why culture starts with who you hire.

    · How subcultures exist within departments, and why they matter.

    · Creating environments people want to work in.

    · Leadership behavior as a mirror: your crew sees everything you do.

    · How to build crew cohesion.

    · The importance of chain-of-command clarity and how it impacts morale.

    · Clear expectations and consistent follow-through foster trust.

    · Using feedback and reflection to improve yourself and your team

    Disclaimer: The Sugar Fire Department, including its officers, employees, and affiliates, shall not be held responsible or liable for any claims, damages, injuries, or losses arising from the use or misuse of the information presented in these videos. Please note that the videos are not a substitute for professional medical advice, diagnosis, or treatment. Emergency Medical Services (EMS) providers should always adhere to the local protocols set by their agency and Medical Director

    #FireLeadership #EMSLeadership #FirehouseCulture #OutsideTheBoxPodcast #FirstResponderWellness #PublicSafetyLeadership #FixTheCulture #CompanyOfficer #FireServiceTraining

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    38 mins
  • Understanding Traumatic Stress in First Responders
    Jan 6 2025

    Welcome to this essential episode of "Outside the Box," where host Kevin and guest Ashley Stakes, a licensed professional counselor and former paramedic, explore the psychological impacts of traumatic stress experienced by first responders. Discover how traumatic events can overwhelm the coping capacities of those in emergency services, leading to conditions such as PTSD.

    In this informative discussion, Ashley clarifies the distinctions between traumatic stress and cumulative stress, providing essential insights into the symptoms, long-term effects, and management strategies for acute stress disorders and PTSD. The episode highlights therapeutic approaches like Eye Movement Desensitization and Reprocessing (EMDR), offering first responders effective coping strategies and resilience-building techniques.

    Whether you're a healthcare professional, a first responder, or someone interested in the mental health challenges emergency workers face, this episode is rich with information. Learn about stress management in high-stress professions and discover psychological tools available to support mental health and resilience in adversity.

    Disclaimer: The Sugar Fire Department, including its officers, employees, and affiliates, shall not be held responsible or liable for any claims, damages, injuries, or losses arising from the use or misuse of the information presented in these videos. It is important to note that the videos are not a substitute for professional medical advice, diagnosis, or treatment. Emergency Medical Services (EMS) providers should always adhere to the local protocols set by their agency and Medical Director.

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    30 mins
  • Combatting Burnout
    Oct 23 2024

    In this episode of "Outside the Box," join host Kevin and guest Ashley Stakes, a licensed professional counselor and former paramedic, as they discuss the critical issue of burnout among first responders.

    Ashley brings her dual expertise to illuminate the psychological and physiological impacts of stress and burnout in high-stress professions, particularly those in emergency services.

    The discussion delves into the concept of cumulative stress—the buildup of unresolved tension that can lead to burnout. Ashley and Kevin discuss the stages of stress accumulation, from the initial provocation characterized by heightened alertness and adrenaline surges to the eventual exhaustion that can lead to severe mental health issues.

    The episode also covers practical strategies for recognizing the signs of burnout and effectively managing stress through positive coping mechanisms such as physical activity, social connection, and professional counseling. Tune in to gain valuable tools and advice to help navigate the challenges of burnout and ensure long-term well-being in your professional and personal life.

    Disclaimer: The Sugar Fire Department, including its officers, employees, and affiliates, shall not be held responsible or liable for any claims, damages, injuries, or losses arising from the use or misuse of the information presented in these videos. It is important to note that the videos are not a substitute for professional medical advice, diagnosis, or treatment. Emergency Medical Services (EMS) providers should always adhere to the local protocols set by their agency and Medical Director.

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    31 mins
  • Courage Through Adversity
    Jul 21 2024

    In this episode of Outside the Box, Kevin is joined again by Mary to discuss the power of resilience and facing life's toughest challenges. Mary shares her journey from overcoming cancer twice and a difficult childhood to becoming a successful businesswoman. Despite her introverted nature and anxiety, she transitioned from a technical oil and gas role to a thriving real estate career.

    Mary emphasizes the importance of seizing opportunities and facing fears head-on, demonstrating how engaging in challenging activities like jujitsu builds resilience. The conversation parallels her experiences and the high-stakes decisions EMS professionals face, highlighting the value of composure and confidence in adversity.

    Tune in to Outside the Box for an inspiring discussion on resilience, personal growth, and the impact of a positive mindset in both personal and professional life.

    Disclaimer: The Sugar Fire Department, including its officers, employees, and affiliates, shall not be held responsible or liable for any claims, damages, injuries, or losses arising from the use or misuse of the information presented in these videos. It is important to note that the videos are not a substitute for professional medical advice, diagnosis, or treatment. Emergency Medical Services (EMS) providers should always adhere to the local protocols set by their agency and Medical Director.

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    37 mins
  • Think, Solve, Lead
    May 8 2024

    In this episode of "Outside the Box," Kevin and guest Kathie Leverence explore the essential critical thinking and problem-solving skills in educational and emergency service contexts. With her rich experience in public education, Kathie discusses the parallels between teaching strategies for children and adults, highlighting the importance of developing these skills for functional decision-making.

    Key topics include fostering environments where making mistakes is part of learning, strategies for grouping students of varying abilities to maximize educational outcomes, and the parallels between leadership in schools and emergency services. The discussion also covers practical training approaches prioritizing real-world applications and continuous improvement.

    Tune in to gain insights into effective teaching and problem-solving
    techniques that can be applied across professions. Don't miss this episode for a deeper understanding of how critical thinking can be cultivated and used in various settings. Subscribe for more from "Outside the Box!"

    Disclaimer: The Sugar Fire Department, including its officers, employees, and affiliates, shall not be held responsible or liable for any claims, damages, injuries, or losses arising from the use or misuse of the information presented in these videos. It is important to note that the videos are not a substitute for professional medical advice, diagnosis, or treatment. Emergency Medical Services (EMS) providers should always adhere to the local protocols set by their agency and Medical Director.

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    35 mins
  • Make an Impression
    Mar 18 2024

    In this episode of "Outside the Box," Kevin and his guest, Mary, reflect on the universal significance of first impressions and how they matter across vastly different industries. The conversation reveals the undeniable impact of presenting oneself with intention and professionalism, regardless of the field.

    We explore the parallels between selling homes and providing emergency services, focusing on the critical role of making a solid first impression. Whether staging a home to captivate potential buyers or arriving at an emergency scene with the confidence and composure to handle a crisis, how professionals present themselves can dramatically influence outcomes and perceptions.

    This episode is a compelling discussion on the importance of first impressions, the strategies for maintaining a professional image, and the surprising ways these concepts intersect across different professions. Tune in to Outside the Box for insightful perspectives on achieving excellence and making every first encounter count.

    Disclaimer: The Sugar Fire Department, including its officers, employees, and affiliates, shall not be held responsible or liable for any claims, damages, injuries, or losses arising from the use or misuse of the information presented in these videos. It is important to note that the videos are not a substitute for professional medical advice, diagnosis, or treatment. Emergency Medical Services (EMS) providers should always adhere to the local protocols set by their agency and Medical Director.

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    31 mins
  • Make a Decision
    Feb 5 2024

    Welcome to another episode of "Outside the Box," the EMS podcast dedicated to enhancing clinical performance and more in Sugar Land and beyond. This week, we delve into a critical skill set every EMS provider and leader must master: making decisions. Not just any decisions, but the right ones, swiftly and confidently, even when the stakes are high and the information is limited.

    Battalion Chief Dutch Schultz joins us as we explore the essence of decisiveness in emergency services, the importance of having a clear mission, and how confidence and competence are pivotal in making informed decisions under pressure.

    We discuss strategies for nurturing decisiveness at every level, from the seasoned officer to the newest recruit, emphasizing the role of training, experience, and the courage to take the first step, even when the outcome is uncertain. We also touch upon the significance of fostering a culture where making decisions, learning from them, and adjusting courses are encouraged and expected.

    Disclaimer: The Sugar Fire Department, including its officers, employees, and affiliates, shall not be held responsible or liable for any claims, damages, injuries, or losses arising from the use or misuse of the information presented in these videos. It is important to note that the videos are not a substitute for professional medical advice, diagnosis, or treatment. Emergency Medical Services (EMS) providers should always adhere to the local protocols set by their agency and Medical Director.

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    33 mins