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Open by Design: Building Trust in Policy and Tech | Katie Steen-James, Open Source Initiative

Open by Design: Building Trust in Policy and Tech | Katie Steen-James, Open Source Initiative

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What does it mean to build trust across institutions that are, by design, slow to change but crucial to public life? In this episode, we chat with Katie Steen-James, Senior U.S. Policy Manager at the Open Source Initiative, for a rich conversation about trust and transformation in higher education and tech.

From her early advocacy work in Missouri’s state legislature to her leadership at SPARC and now OSI, Katie brings a blend of policy expertise, lived experience, and systems thinking. We explore how open-source software reshapes global tech policy, why trust between students and administrators often breaks down, and how AI regulation could be the next frontier for public accountability.

Katie offers a candid, grounded perspective on what it means to meet people where they are and the hidden forces that benefit from mistrust. She also shares how personal storytelling can be a powerful tool for policy change.

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