On this episode of The Change Energizer, host Scott Carley, the Trust Energizer, sits down with Nick Boyd of Confido Commercial Realty. Nick, a specialist in Austin's office and industrial real estate market, shares insights on navigating high-stakes challenges and the importance of trust in business.

Key topics covered:

• Market Expertise: Nick discusses how his deep knowledge of Austin's zoning, trends, and neighborhood dynamics helps clients find the best commercial properties, saving them time and increasing trust.

• Prioritizing Client Needs: He explains his commitment to prioritizing client success over commissions, sharing an example of advising a client to consider other markets for their benefit, even if it meant a potential loss of commission for him.

• Effective Negotiation: Nick highlights his negotiation strategies, emphasizing the importance of understanding a client's definition of success beyond just price, and how he leverages his expertise to secure the best terms.

• Access to Off-Market Deals: He reveals how his extensive network and specialized focus lead to exclusive off-market opportunities, saving clients significant time and money.

• Transparency and Risk Assessment: Nick stresses the importance of honesty about property risks and challenges, giving an example of proactively identifying flood plain issues to protect a client from a costly mistake.

• Building a Strong Network: He shares how his curated network of trusted inspectors, lenders, attorneys, and contractors provides comprehensive support to clients, ensuring successful projects.

• The SIOR Certification: Nick introduces the prestigious Society of Industrial and Office Realtors (SIOR) certification, explaining its history, rigorous ethical standards, and how it demonstrates his commitment to integrity and market knowledge.

Nick concludes by emphasizing that the business should always lead the real estate, advising business owners to focus on what's best for their core operations rather than chasing seemingly good deals.

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