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NetSuite Change Management: Listen and Learn

NetSuite Change Management: Listen and Learn

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 Learn more about NetSuite Customer Success: https://tinyurl.com/kyuapfmn In this episode of the NetSuite Podcast, cohost Megan O’Brien is joined by NetSuite’s own Alexandra Wright, senior education and user adoption consultant, and Jessica Jennings, senior program manager, to discuss change management. They start by giving an overview of the change management topic [5:37] and how those implementing or expanding their NetSuite instance can incorporate it. Jessica and Alexandra then delve into NetSuite’s specific methodology for change management [11:35]. They discuss the role of learning in change management [29:04] and conclude the episode with advice on where listeners can learn more [33:03]. NetSuite Change Management Vlogs: https://tinyurl.com/296ah7r7 Free Learning and Change Management Content: https://tinyurl.com/bdcdsn7n Follow Us Here: Alexandra Wright: https://www.linkedin.com/in/alexandrawright4/ Jessica Jennings: https://www.linkedin.com/in/jessicahannusch/ Contact NetSuite Sales - https://social.ora.cl/6009wKalv Learn More about NetSuite ERP - https://social.ora.cl/6003wKaxv Learn More about NetSuite HCM - https://social.ora.cl/6007c4Kih Learn More about NetSuite Analytics & Reporting - https://social.ora.cl/6007c4znL NetSuite Customer Success Stories - https://social.ora.cl/6005c4zt9 Follow us here: LinkedIn: https://social.ora.cl/6000wKFhC X (Twitter): https://social.ora.cl/6007wK2zD Instagram: https://social.ora.cl/6003wK2Hv Facebook: https://social.ora.cl/6005wK2Dv #NetSuite #NetSuiteLCS #ChangeManagement #NetSuiteERP #ErpImplementation #SoftwareImplementation --------------------------------------------------------------- Episode Transcript: 00:00:00:00 - 00:00:36:14 Unknown Hey Suite listeners. Welcome to the NetSuite podcast. I'm Megan O'Brien, a co-host of the podcast, and today I'm excited to continue our Listen and Learn series. We started this podcast series with the goal of giving customers useful tips and tricks that will help them get more out of NetSuite. For part three of this series, we'retalking change management and how you can use it as a strategic lever to maximize your ERP software and create a more agile, responsive organization. 00:00:36:16 - 00:01:00:17 Unknown So today we have two guests joining us, Alexandra Wright, who is a senior education and user adoption consultant, and Jessica Jennings, a senior education program manager, both from NetSuite. You actually might remember Jessica from a network podcast episode about a year and a half ago. We're so excited that she came back on the show in this episode. 00:01:00:18 - 00:01:34:10 Unknown These two change gurus highlight the critical role of change management and aligning people and processes with new systems, ensuring sustained user adoption. They cover key factors like communication strategies, leadership engagement, and structured methodologies to drive success. So stay tuned. We're jumping into all this and more next. You are listening to the NetSuite Podcast, where we discuss what's happening within NetSuite, why we're doing it, and where we're heading in the future. 00:01:34:12 - 00:02:02:06 Unknown We'll dive into the details about the software and the people at NetSuite who are behind all the moving parts. We'll also feature customer growth stories discussing the ups and downs of running a company and how one integrated system can help your business continue to scale. And welcome Alexandra and Jessica. We're so excited to have you on today to talk about something we hear a lot about in the software world, change management. 00:02:02:08 - 00:02:25:16 Unknown We're excited to be here. So where are the two of you joining us from today? So I am joining you again from Austin, Texas. I had been on the podcast once before and loved it, so I'm glad to be back. But I'm still here in good old Austin, Texas. Yeah, and I'm joining from San Diego, California. Wow, look at you both in sunny, warm places. 00:02:25:17 - 00:02:54:12 Unknown That sounds great. It really is. It is. I can't complain. Well, to start out, can you tell us a little bit about yourselves and your role in that suite? Yeah, I'd be happy to jump in here. My name is Alexandra. As mentioned, I have been with NetSuite for going on four years. And my background is actually in organization psychology, which is a super niche area of psychology. 00:02:54:13 - 00:03:25:10 Unknown That's actually one of the fastest growing spaces in business, which is imaginable as we're in a point in time where it feels like everything is changing as rapidly as possible. So my job here at NetSuite is an education and user adoption consultant. And like I mentioned, I started here going on four years ago. And the business has evolved a lot and so has my role. 00:03:25:10 - 00:03:54:07 Unknown And so a lot of the work ...

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