In this episode, hosts Alan Shimel and Mitch Ashley are joined by experts Martin Klaus (Tricentis), Tracy Ragan (DeployHub) and Hope Lynch as we dive into the critical topic of AI Governance—the guardrails that ensure artificial intelligence tools and systems remain safe, ethical, and aligned with human rights. We’ll explore the frameworks, rules, and standards shaping AI research, development, and application, emphasizing why these guardrails are essential for safeguarding fairness, transparency, and accountability. As global attention grows, we’ll also discuss the increasing regulation of AI, including the landmark EU AI Act, which aims to set comprehensive standards for AI deployment and risk management. Additionally, we’ll explore best practices for using AI ethically in software development, testing, and AI models—ensuring that AI is integrated responsibly within DevOps and software practices. Most importantly, we’ll examine how strong AI governance and ethical practices are key to building and maintaining customer trust in AI-powered products and services. Whether you’re an AI enthusiast, a tech leader, or simply curious about the ethical implications of AI, this episode will shed light on how we can build and sustain trust in this rapidly evolving field. Join us as we discuss the future of AI and the role governance plays in ensuring it benefits everyone.